[Leica] fedex comes through

[keith at wbalaw.com (Keith R. Wessel)]

I got my M3 back in the last two weeks and I think I sent it to him in
January.

----- Original Message ----- 
From: "Jeffery Smith" <jls@runbox.com>
To: "'Leica Users Group'" <lug@leica-users.org>
Sent: Friday, May 07, 2004 6:56 PM
Subject: RE: [Leica] fedex comes through


> Speaking of DAG, how long does it take him to do a camera. He's had my
> M5 since February, and I'm wondering if this is normal for him.
>
> Jeffery Smith
> New Orleans, LA
>
>
> -----Original Message-----
> From: lug-bounces+jls=runbox.com@leica-users.org
> [mailto:lug-bounces+jls=runbox.com@leica-users.org] On Behalf Of Rei
> Shinozuka
> Sent: Friday, May 07, 2004 5:06 PM
> To: Leica Users Group (LUG)
> Subject: [Leica] fedex comes through
>
> this is a follow up to the $100 fedex controversy.
>
> after some of my leica equipment was damaged in fedex transit, and i
> submitted
> a claim months later after getting the equipment back from the various
> repairers  (i did called fedex the day i discovered the damage), we went
>
> back and forth a little because of their normal 45-day limit in
> reporting
> damage, but i explained that DAG and Leica USA don't work on that
> schedule,
> and one item went back to germany for adjustment!!
>
> last week i got a check from fedex.
> fedex paid for all repairs and reimbursed the shipping, a sum  well
> over $1,000.00.   so my experience is that they will cover you, (make
> sure
> to fill out "value" in the bottom right corner) and they have a solid
> customer
> with me.
>
> -rei
>
> -- 
> Rei Shinozuka shino@panix.com
> Ridgewood, New Jersey
>
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