Archived posting to the Leica Users Group, 2004/01/20

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Subject: RE: [Leica] Dealing with Helixcamera.com
From: Jeffery Smith <jls@runbox.com>
Date: Tue, 20 Jan 2004 15:47:18 -0600
References: <20040120184821.GA16926@avondel.nl> <011f01c3df97$0e277af0$6305a8c0@MBTOP>

I think Micro-Tools WAS their distributor, and isn't now.

At 02:50 PM 1/20/2004, you wrote:
>I am not so sure if the problem is with helix camera or Tiffin. I think
>these bags are no more and very very hard to get. Just get a different bag
>
>---------------------------------------------------
>regards, mehrdad
>
>
>-----Original Message-----
>From: owner-leica-users@mejac.palo-alto.ca.us
>[mailto:owner-leica-users@mejac.palo-alto.ca.us] On Behalf Of Erik van der
>Meulen
>Sent: Tuesday, January 20, 2004 10:48 AM
>To: Leica Users Group
>Subject: [Leica] Dealing with Helixcamera.com
>
>
>Dear Group - sorry is this is a tad bit off-topic, but I need some overseas
>advice.
>
>After some valuable advice form the list (and pain-seeking hours of wading
>through the list archive), I decided that my kit would live inside a Domke
>J-803. Although some suggestions were made about the difficulty in
>delivering, I found one, ready for on-line ordering on:
>
>   www.helixphoto.com
>
>I ordered and payed (Paypal) for this item (USD 98.46, including
>shipping) on Jan-7. After receiving automated replies from both Helix and
>Paypal, things turned silent.
>
>On Jan-12, I sent out a mail, kindly asking for confirmation of my order and
>an expected date of delivery.
>
>This was promptly answered with a message indicating that the specific item
>was not in stock, and asking if I wanted to wait for two weeks to back
>order.
>
>On the same day I replied that I did want to wait if they were positive
>about being able to deliver at all. I did not want to wait just to find out
>that it is not coming after all. No answer came.
>
>On Jan-14 I sent a reminder, because a reaction to the previous was never
>issued. No answer came.
>
>On Jan-18 I have again mailed them to say that I am concerned about my order
>and the money that I have payed. As you might have guessed, no answer has
>come to date...
>
>I am just interested to learn if anyone here has dealt with these people
>before?
>
>Also any suggestions on how to handle this would be welcomed too.
>
>Thanks a lot!
>
>--
>   Erik van der Meulen <e.van.der.meulen@avondel.com>
>
>   (currently looking at Artisan & Artist bags ;-))
>--
>To unsubscribe, see http://mejac.palo-alto.ca.us/leica-users/unsub.html
>
>
>--
>To unsubscribe, see http://mejac.palo-alto.ca.us/leica-users/unsub.html

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In reply to: Message from Erik van der Meulen <e.van.der.meulen@avondel.com> ([Leica] Dealing with Helixcamera.com)
Message from "mehrdad-\(kiakki.net\)" <msadat@kiakki.net> (RE: [Leica] Dealing with Helixcamera.com)