Archived posting to the Leica Users Group, 2004/01/20

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Subject: RE: [Leica] Dealing with
From: "mehrdad-\(\)" <>
Date: Tue, 20 Jan 2004 12:53:23 -0800

Jeffery, you lucked out smile photo is part of "scum of the earth stores",
even tristate is shaky. Lately I have avoided the big super stores and have
been buying from the mom & pop store that have presence on internet. So far
go experience and better prices and availably than superstores on new items

- ---------------------------------------------------
regards, mehrdad

- -----Original Message-----
[] On Behalf Of Jeffery Smith
Sent: Tuesday, January 20, 2004 12:14 PM
Subject: Re: [Leica] Dealing with

That is one of those places I avoid. I have had only ONE decent experience 
with a questionable mail-order place (Tri-State filled my order without 
incident). My most recent incident was with Smile Photo. They list things 
on their web site that they do not have in stock, and will NOT tell you 
much shipping is until you hit the [PURCHASE] button with all of you credit 
card information submitted. They never had stocked the item I was ordering, 
and didn't bother to let me know that they were ignoring the order. When I 
finally inquired, they were very abrupt in telling me that they didn't 
stock that item (well, why the hell is it on your web site with a price

I'd try to get my money back and run.


At 12:48 PM 1/20/2004, you wrote:
>Dear Group - sorry is this is a tad bit off-topic, but I need some 
>overseas advice.
>After some valuable advice form the list (and pain-seeking hours of 
>wading through the list archive), I decided that my kit would live 
>inside a Domke J-803. Although some suggestions were made about the 
>difficulty in delivering, I found one, ready for on-line ordering on:
>I ordered and payed (Paypal) for this item (USD 98.46, including
>shipping) on Jan-7. After receiving automated replies from both Helix 
>and Paypal, things turned silent.
>On Jan-12, I sent out a mail, kindly asking for confirmation of my 
>order and an expected date of delivery.
>This was promptly answered with a message indicating that the specific 
>item was not in stock, and asking if I wanted to wait for two weeks to 
>back order.
>On the same day I replied that I did want to wait if they were positive 
>about being able to deliver at all. I did not want to wait just to find 
>out that it is not coming after all. No answer came.
>On Jan-14 I sent a reminder, because a reaction to the previous was 
>never issued. No answer came.
>On Jan-18 I have again mailed them to say that I am concerned about my 
>order and the money that I have payed. As you might have guessed, no 
>answer has come to date...
>I am just interested to learn if anyone here has dealt with these 
>people before?
>Also any suggestions on how to handle this would be welcomed too.
>Thanks a lot!
>   Erik van der Meulen <>
>   (currently looking at Artisan & Artist bags ;-))
>To unsubscribe, see

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Replies: Reply from Jeffery Smith <> (RE: [Leica] Dealing with