Archived posting to the Leica Users Group, 2003/09/05

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Subject: Re: [Leica] Re:Camera held hostage
From: Alastair Firkin <firkin@ncable.net.au>
Date: Fri, 5 Sep 2003 18:05:45 +1000

This is a truly HORRIFIC story. I'm really sad for you.

On Thursday, Sep 4, 2003, at 05:24 Australia/Melbourne, Troy T. 
Heinzeroth wrote:

> Here is an update on my camera being held hostage at mid-state camera 
> in Chicago. First, let me answer a few of your comments. I didn't send 
> the camera back to DAG because I would have had to send it off and I 
> had hoped this was an easy adjustment that wouldn't take a month. 
> Anyway, I use my leicas and can't be without them for long. I had 
> found this place in the Chicago phonebook and it stated they do leica 
> repairs in-house. Subsequently, they told me they used to be 
> leica-authorized repair before leica discontinued that. I later found 
> out that leica discontinued authorized repair in the early 1970's!!! 
> They recently bought the business, and would have had to been working 
> there since middle school!!! When they said they wouldn't give the 
> camera back because they had started the work, I asked to see the 
> camera, to "see" that the work had been started. They refused, and 
> even said that I had to now pay with cash only!!!!!
> The bad news is the bill is $585. I wanted the camera back when they 
> said $185 plus parts for a rangefinder adjustment. Now the repair is 
> three times as much. Remember this if you ever deal with Mid State 
> Camera in Chicago or run across the Osetinski brothers!!!!!Beware!!!!
>
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Alastair

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