RE: [Leica] Leica USA no longer selling repair parts

["Clive Moss" <chmphoto@sbcglobal.net>]

Leica is simply making another misstep in a long line of missteps. It has
failed to respond competitively to several rounds of "disruptive
technologies" in the Clay Christenson sense. What appears to be reasonable
tactical management can often be awful strategic management.
See e.g. http://www.disruptivetechnologies.com/ccinterview.html
Kodak seems to be going down the same path, as did Polaroid.
- -- 
Clive
http://clive.moss.net

> -----Original Message-----
> From: owner-leica-users@mejac.palo-alto.ca.us 
> [mailto:owner-leica-users@mejac.palo-alto.ca.us] On Behalf Of 
> Ted Grant
> Sent: Friday, July 25, 2003 9:33 AM
> To: leica-users@mejac.palo-alto.ca.us
> Subject: Re: [Leica] Leica USA no longer selling repair parts
> 
> 
> Bill Barton said wisely:
> Subject: [Leica] Leica USA no longer selling repair parts
> 
> 
> > I think we all need to calm down on this, letting Leica 
> know we disagree
> > with their decision is fine.  My take on this is it's based 
> on $$ this
> > will not make us feel any better but this is my thought.
> >
> > Europe is in a bigger recession then the US is right now 
> and Germany is
> > really feeling it badly. If you had a company that was not turning a
> > profit and you had already cut overhead i.e. employees to 
> the min what
> > is the next thing to cut?? Inventory!!<<<<,
> SNIP.
> 
> Hi Bill,
> Thanks for a calm analytical look at this situation, as folks 
> appear to be
> jumping into a pot of water without knowing whether it's 
> boiling or ice
> cold!
> 
> This situation has two major sides to it and no one here 
> knows both sides,
> unless they're keeping their mouth shut about one of them. 
> Besides, all the
> "letter writing etc" being talked about here is already in 
> Solms and New
> Jersey anyway, as I don't have any doubts it's read and fed 
> to Leica daily!
> 
> And if it isn't I'd be very surprised .
> 
> And once again I'd like to point out as I've done in the 
> past, the "Real
> World of the Leica corporation" does not revolve around the 
> LUG & LEG or
> affiliate sites of the internet.
> 
> Yep I don't have any doubt they, LEICA, have someone within 
> the corporation
> monitoring every Leica site picking out the gems, yes we do 
> on occasion have
> gem ideas. ;-) Of course keeping in mind how brilliant we 
> must appear on
> days and days of seemingly "other off topic subjects" where 
> they look at
> anything said on LUG or LEG with a barrel of salt as 
> meaningless drivel by a
> collection of strange and weird people of the internet world!;-)
> 
> Do I think this anxiousness by members and threats of "I'm 
> never buying
> another Leica" sent to Herr Cohn is going to give him 
> sleepless nights?
> Highly unlikely! But it will give him something to think 
> about for a minor
> nano second and be dismissed as "those weird people on the internet."
> 
> I'm now open for your un-merciful attack folks! But do be 
> serious though and
> put yourselves in the business perspective as Bill Barton has 
> explained
> before you launch an uncontrolled frontal assault!
> 
> >>> I don't like this either, but Leica is trying to stay 
> alive....<<<<

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