Archived posting to the Leica Users Group, 2003/07/23

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Subject: Re: [Leica] Leica USA no longer selling repair parts
From: Douglas Herr <telyt@earthlink.net>
Date: Wed, 23 Jul 2003 15:46:58 -0700 (PDT)

Jim Laurel <jplaurel@nwlink.com> wrote:

> So, this means that we will have to deal with Leica USA, with 
> their service department's ambivalent attitude toward 
> customers instead of reliable and skilled professionals like 
> Sherry, who provide great service and actually give a damn.  
> ... A stupid business decision, if you ask me.

For those who wish to protest this boneheaded (IMHO) policy, here are a couple of handy e-mail addresses:

VP & service manager: ray.tomaselli@leicacamerausa.com
President of Leica USA, roger.horn@leicacamerausa.com


Doug Herr
Birdman of Sacramento
http://www.wildlightphoto.com
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