Archived posting to the Leica Users Group, 2003/06/07

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Subject: Re: [Leica] DR Summicron Issue
From: John Collier <jbcollier@shaw.ca>
Date: Sat, 07 Jun 2003 22:01:38 -0600

I hate it when this sort of thing happens but give the buyer the 
benefit of the doubt and take it back. In the long run you will be 
happier knowing someone is not thinking ill of you nor bad mouthing you.

John Collier

On Saturday, June 7, 2003, at 06:05 PM, Gary Williams wrote:

> Last week I sold a beautiful DR lens with eyes to a guy in Japan.  I 
> checked
> the lens thoroughly before shipment.  I told him the only issue with 
> the
> lens is that the focus is smooth, consistent, not stiff but not 
> "buttery
> smooth."  He claims there is a mechanical problem with the DR and 
> describes
> it this way:
>
> "In closed mode, the distance adjusting ring can NOT be rotated and in
> Lock-up."
>
> Knowing that the lens is supposed to lock with the eyes in place, I 
> ask for
> more details including a suggestion that he remove the eyes and he 
> responds,
>
> "In closed mode, the distance adjusting can NOT be rotated both 
> without eyes
> and with eyes."
>
> Is this mechanically possible?  He bought the lens with a clear
> understanding that the focus is good, but not silky smooth.  I think 
> he is
> having second thoughts about his purchase.  I offer a 
> refund---gladly---if
> the lens is not as described.  The rude tone of his emails suggests he 
> is
> young and/or inexperienced with this gear.   He does not even wait for 
> a
> response from me before he sends another email minutes later.  One 
> time he
> says he will never accept this lens, the next time he increases his 
> repair
> estimate with an email send only a few minutes later.  I am not at all
> convinced he even knows how to use the lens.
>
> Can the DR lock up as he describes?   I have an email in to Sherry 
> Krauter,
> but the way this buyer is chomping at the bit, he may blow a head 
> gasket
> before I hear back from her.  :-)
>
> Gary
>
>
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