Archived posting to the Leica Users Group, 2002/03/05

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Subject: Re: [Leica] Holy Doodle: grey market equipment
From: Joseph Yao <joseph@yao.com>
Date: Wed, 06 Mar 2002 00:27:41 +0800

Hi John,

Need to correct you on this:

I am supplied by the official Leica agent in Hong Kong, although my company
negotiate the pricing with the factory directly.  The agent here takes a cut
as all middlemen do, but they provide a solid warranty service so no
complaints from me!

Bests,

Joseph 


on 4/3/02 10:39 am, John Collier at jbcollier@powersurfr.com wrote:

> Hi Austin,
> 
> I am in no way trying to refer to Nikon or Mamiya only Leica. The
> International Warranty (card) is still valid on grey equipment but only at
> Leica AG. I have worked at the retail end of distributed products and I can
> assure you that the companies watch warranty claims very very carefully. of
> course with Leicas it is the distributor that has to be watched. As to
> unauthorised distributors buying Leica gear, one only has to look at Joseph
> Yao (sp?). While I have not myself participated in warranty fraud, I have
> seen companies lose dealer/distributor status due to warranty fraud. The
> business side of selling cameras is standard business model and is handled
> the same regardless of what the product is.
> 
> John Collier

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