Archived posting to the Leica Users Group, 2002/03/04
[Author Prev] [Author Next] [Thread Prev] [Thread Next] [Author Index] [Topic Index] [Home] [Search]> > No I never said that Austin. If you send Leica NJ grey equipment > > and insist > > on warranty repair, they will ship it to Leica AG for you to have > > it fixed. > > You will have to pay for the shipping as that is not included in the > > warranty. > > > > John Collier > > this is exactly what happened with my M6. the wording on the > warranty being > as Austin says. I bought the camera in England, emigrated to > Canada. It fell > of table and bent the silly little rewind knob. > > Sent it to Leica Canada under warranty. They sent it to Leica > Germany and I > had to pay shipping. > > tim a I believe they ripped you off, and violated the warranty contract. Please show me where in the warranty it says you are responsible for that? It clearly says you are ONLY responsible for "return[ing] the Leica [item]..." TO "A" Leica Camera Agency, and it is more than reasonable to assume the list in the back of the warranty brochure IS a list of places you can send it to, and the choice of which one to send it to is YOURS. The ONLY shipping you are responsible for is getting it TO "A" Leica Camera Agency. As far as return shipping goes, well, since it isn't stated in the warranty, I would say they are responsible for returning it to you. BTW, I am NOT talking about Passport service, just standard warranty. Austin - -- To unsubscribe, see http://mejac.palo-alto.ca.us/leica-users/unsub.html