Archived posting to the Leica Users Group, 2001/09/20

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Subject: Re: [Leica] Foggy Viewfinder / Big Speck Of Dust In New M6 and Lens
From: V Y Foo <vfoo1@bigpond.net.au>
Date: Thu, 20 Sep 2001 17:46:03 +1000
References: <20010920044658.73255.qmail@web12407.mail.yahoo.com>

Hi Justin

If I were you, I would send the New M6 to Leitz, Germany for warranty 
service and at the same time lodge a strong complain.

Ven Foo


At 13:17 20/09/01 +0800, you wrote:
>Hi Justin,
>
>If the "chief technician" is a person call Colin or Chiam, he knows nuts.
>Even Leica Asia is not happy with him.  He has been a source of complains
>for over charging and wrong diagnosis.
>
>If you have a foggy finder, all they need to do is to overhaul or clean it.
>Leica will never replace the hotshoe to fix the finder because it is linked
>to the TTL mechanism.  Even if they have to remove the top plate, local
>agents do not have the tools and expertise to calibrate the rangefinder.
>Also, I do not understand the hangup on the serial no.  Leica do not allow
>anyone to replace serial numbers by swopping the bodies.  This a known fact.
>
>Just ask J&J what the bottom line is.  Replace both camera and lens or give
>you the money back.  Please be very firm with them.  In my last meeting with
>Leica Asia Pacific Manager, I have already expressed by disappointment.
>
>If you are not happy with the service, write to leica direct and they will
>sort it out.  The local agents here(and even the previous one) is really a
>disgrace.  I do not buy Leica NEW locally.
>
>Cheers,
>Lee
>
>On 9/20/01 12:46 PM, "Justin Goh" <sunsetat7@yahoo.com> wrote:
>
> > I've spoken to the chief technician over the phone
> > here in Singapore and was told that if they need to
> > replace the body for the viewfinder, they need to
> > retain the serial number which is on the hotshoe. In
> > that case, will they have to dismantle the top plate?
> > If so, are there any disadvantages of swapping the
> > hotshoe? Could I just ask them to change the whole
> > body without changing the serial number 'cause this is
> > a brand new camera? Appreciate any advise on this.
> > TIA,
> > Mark
> >
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In reply to: Message from Justin Goh <sunsetat7@yahoo.com> (Re: [Leica] Foggy Viewfinder / Big Speck Of Dust In New M6 and Lens)