Archived posting to the Leica Users Group, 2001/09/19
[Author Prev] [Author Next] [Thread Prev] [Thread Next] [Author Index] [Topic Index] [Home] [Search]Hi Justin, If the "chief technician" is a person call Colin or Chiam, he knows nuts. Even Leica Asia is not happy with him. He has been a source of complains for over charging and wrong diagnosis. If you have a foggy finder, all they need to do is to overhaul or clean it. Leica will never replace the hotshoe to fix the finder because it is linked to the TTL mechanism. Even if they have to remove the top plate, local agents do not have the tools and expertise to calibrate the rangefinder. Also, I do not understand the hangup on the serial no. Leica do not allow anyone to replace serial numbers by swopping the bodies. This a known fact. Just ask J&J what the bottom line is. Replace both camera and lens or give you the money back. Please be very firm with them. In my last meeting with Leica Asia Pacific Manager, I have already expressed by disappointment. If you are not happy with the service, write to leica direct and they will sort it out. The local agents here(and even the previous one) is really a disgrace. I do not buy Leica NEW locally. Cheers, Lee On 9/20/01 12:46 PM, "Justin Goh" <sunsetat7@yahoo.com> wrote: > I've spoken to the chief technician over the phone > here in Singapore and was told that if they need to > replace the body for the viewfinder, they need to > retain the serial number which is on the hotshoe. In > that case, will they have to dismantle the top plate? > If so, are there any disadvantages of swapping the > hotshoe? Could I just ask them to change the whole > body without changing the serial number 'cause this is > a brand new camera? Appreciate any advise on this. > TIA, > Mark > > __________________________________________________ > Terrorist Attacks on U.S. - How can you help? > Donate cash, emergency relief information > http://dailynews.yahoo.com/fc/US/Emergency_Information/ > -- > To unsubscribe, see http://mejac.palo-alto.ca.us/leica-users/unsub.html - -- To unsubscribe, see http://mejac.palo-alto.ca.us/leica-users/unsub.html