Archived posting to the Leica Users Group, 2001/07/03

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Subject: RE: [Leica] Noctilux update
From: "Zeissler, Mitch" <mzeissle@gcipoa.gannett.com>
Date: Tue, 3 Jul 2001 14:28:04 -0400

Tom...

I suspect so, as things appeared to happen pretty quickly afterwards.
However, no one at Leica NJ has confirmed it even though I have posed
that specific question to them.

/Mitch Zeissler

- -----Original Message-----
From: Tom.Henson@bakerbotts.com [mailto:Tom.Henson@bakerbotts.com]
Sent: Tuesday, July 03, 2001 12:10 PM
To: leica-users@mejac.palo-alto.ca.us
Subject: RE: [Leica] Noctilux update


Mitch,

Out of curiosity, do you think emailing Horst Braun as I suggested
helped to
speed things up? I know that he helped me get new lenses when I had a
problem with them. I had sent them into NJ and they were going to try
and
repair them, after emailing him, they called to say they would replace
them.
It helps if we all know who to contact to get help in situations like
these.

The Germans are a stickler for chain of command and doing things by the
book.

Tom Henson

Mitch said:

<All...

I have been informed this morning by Leica NJ that my Noct is
serviceable for $150, that Solms will begin work on it immediately, and
that I may have it back in just a few weeks.>