Archived posting to the Leica Users Group, 2001/06/16
[Author Prev] [Author Next] [Thread Prev] [Thread Next] [Author Index] [Topic Index] [Home] [Search]I would suggest the following. First, tell the seller of the scratches. Providing he doesn't try to blame you for them (yes, that happens!), give him the choice of either refunding you something, like $50...I don't know what lense it is...so I don't know what's fair. The seller's other option is taking it back and giving you a full refund. After all, he DID not describe it accurately. If you get no satisfaction from the seller, file an eBay "Fraud" complaint. You are entitled to do so if the item you received is significantly different than the seller described it. You can get up to $175 back. I have had to do this to two sellers, and in both cases, I got my a refund of some kind. The thing that you really need to do is find someone professional (someone with an official letterhead) who can write a letter detailing what the discrepancy is, and giving an estimate of what the value difference is. I know it's a pain, but I found someone in who could do it for me. If you can do that, you are assured of getting some money back. If you paid by credit card, just return the item, and if the seller doesn't give you a full refund, dispute the charges. Providing you have proof you sent it back, they CC co. will give you the refund. That has never failed me, even when the seller refused the package...I still got my money back. If the seller wants the package, they can come and get it. I already paid once to return it, and am not going to pay again. I REALLY hate it when sellers misrepresent items, whether intentional or unintentional, and they try to make it my fault! I got one Super Ikonta that was described as 9.5...and had rust all on the inside, and a broken off self timer lever. Needless to say, I sent it back, and am expecting a full refund. There are a LOT of louse sellers on eBay right now, so be careful. I've stopped being "understanding" and really have been pressing for full refund, including shipping, if it was really described wrong. I also don't hesitate to post negative feedback these days. I still give them a chance to come clean, and about 2/3rds of them do come to some agreement...but the ones that don't, need to have others know, and feedback is the only mechanism. Prepare for retaliatory feedback though...which is usually easily deflected...like it was my fault the guy described the camera as a "Rollei 6008 Integral" and it was clearly (written on the side of it) a "6008 Professional". Different camera, yet he somehow claimed it was my fault...go figure. Good luck! > -----Original Message----- > From: owner-leica-users@mejac.palo-alto.ca.us > [mailto:owner-leica-users@mejac.palo-alto.ca.us]On Behalf Of ara ayer > Sent: Saturday, June 16, 2001 1:35 PM > To: leica-users@mejac.palo-alto.ca.us > Subject: [Leica] Scratched Lens - What to do.... > > > I just received a lens I bought on Ebay. > The owner said the glass was clear and flawless. > But upon delivery I found 2 small scratches of > 2-3mm in length on the front element. I got a > good price and can only see the shallow scratches > when I angle the front element to the light. > > I am shooting a couple of rolls in varying degrees > of light to see if I can detect anything on my negs - > yet I'm wondering...is it true that scratches on the > front element are negligible compared to scratches > on the rear element? > > I can still return it to the owner for a refund - yet > if there's nothing wrong I'm thinking about keeping > it. > > Let me know, > > Thanks > > Ara > > __________________________________________________ > Do You Yahoo!? > Spot the hottest trends in music, movies, and more. > http://buzz.yahoo.com/