Archived posting to the Leica Users Group, 2001/05/18

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Subject: Re: [Leica] Re: quality control
From: "Steve LeHuray" <icommag@toad.net>
Date: Fri, 18 May 2001 20:38:16 -0500

>>I have to agree with Seth. While it is indeed true that today's technology
>>makes reporting these problems to a very wide audience almost instantaneous,
>>my experience with Leica Solms has not been the best.
>>I purchased three new Leica lenses in the last two months: a 28-70mm vario
>>(current version), a 80-200mm vario (current version) and a 100mm 2.8 APO
>>(current version).
>>I had to send the 28-70mm back three times to get a decent lens; 80-200mm
>>twice, 100mm 2.8 APO three times (never got a good one).
>>[snip]
>>Does this sound like a company that occasionally sends out a bad product?
>>
>>Tom Henson
>
>
> Tom,
>
> What happened to you was indeed unfortunate, but before we conclude - as
> some apparently have - that Leica quality control is an oxymoron, let's not
> forget that the few thousand LUGGERS have probably collectively spent
> millions on hundreds of thousands of Leica products.
>
> We never hear from folks who've just bought a lens and/or body and it
> functions flawlessly right out of the box. But should someone receive a bum
> lens (or two, or three), we hear about it long and loud.
>
> I would wager that there are a lot more of the former than the latter.

Count me as one of the former, not a single glitch from the 12 new or used
Leica lenses I have bought.

sl
>
> Perhaps that should be taken into consideration before we write off Leica
> quality control.
>
> Guy
>