Archived posting to the Leica Users Group, 2001/03/31

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Subject: Re: [Leica] RE: Complaint to Germany / Leica Chat
From: apbbeijing <>
Date: Sat, 31 Mar 2001 21:51:10 +0800

> I just got a call from Brenda Olesin with Leica
> NJ, and she informed me that I will be getting all new hand picked lenses.
> She said that she would have someone from the shop go through all their
> inventory and pick out the best ones and then take them to the shop to check
> them with their special equipment before they ship them out to me. I was
> very pleased with this commitment.

Hi Tom

Good to hear they are sorting out yr probs. Being bloody minded for a moment
I would have thought this sort of checking should be well within the scope
of Leica USA who are raking in 50%-100% profit margins on these items when
much of the inferior competition (Canon USA, Nikon USA etc) have to be
satisfied with a small fraction of these margins. Not to mention Leica Solms
with its much touted QC and hands-on production...

I am no stranger to the QC problems of Leica and all I can say is that if
the lenses were not so wonderful I would have moved on years ago...

I hope you get to enjoy yours very soon!


- -- 
Adrian Bradshaw
Corporate and Editorial Photography
Beijing, China
tel/fax +86 10 6532 5112
mobile +86 139 108 22292


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