Archived posting to the Leica Users Group, 2000/12/09
[Author Prev] [Author Next] [Thread Prev] [Thread Next] [Author Index] [Topic Index] [Home] [Search]I too have grown wary of rebates, after sending in paperwork and then just never hearing back or receiving a check in the mail. Probably totals about $300 by now. Lost letter? Or? - --- Tom Schofield <tdschofield@email.msn.com> wrote: > I know how you feel. I got screwed out of a $50 > Nikon rebate on a 20mm AF > lens. The rebate program was repeatedly extended > from month to month for > nearly a year. The dealer gave me the form from the > prior rebate period, > which had been extended. I had no way of knowing > that there was a new form > that I needed for the extended period. Even though > the rebate was in effect > when I bought the lens, and I boght the lens from an > legitimate dealer, > Nikon rejected it because the rebate form which the > dealer gave me said the > rebate had expired. Nikon kept the original > paperwork, and by the time I > got the notice back from Nikon, the time to submit > the rebate had run. The > dealer went out of business, so I had no resort > through them. To this day, > I take great pleasure in attending "Nikon Days" at > local dealers, so that I > can tell the Nikon Rep., in front of prospective > purchasers, of my > experience. > > As to your problem, you need to look carefully how > the rebate form and > advertisement was worded to see if it covered only > current catalog lenses or > whether it excluded new old stock. Either way, if > the dealer represneted it > was eligible for the rebate, and Leica USA denies, > the dealer should refund. > > Tom > > > > > > Was this a local dealer, someone you have done > business with in the past? > > Or a mail order dealer. In either case, do you > know anyone there by name, > > that is, have you done much business there before > with someone you have > > gotten to know? > > > > This sounds to me like a dealer problem rather > than a Leica USA problem. > > > > Jim > > > > > > At 04:09 PM 12/8/00 -0500, louzan@juno.com wrote: > > >A month and a half ago, I purchased a New 50mm > Summicron-m. The dealer > > >told me that the lens carried the 3-year passport > warranty, and that I > > >was eligible for the $150 manufacturer rebate. > leica faxed him a rebate > > >form, after confirming that the rebate had been > extended to Jan. 2001. > > >I filled the warranty card, made copies of the > rebate slip and sales > > >receipt, and sent them to Leica USA. Imagine my > surprise when I receive > > >an envelope from Leica USA containing the copies > I sent them, all > > >scribbled, saying that the lens is not eligible > for rebate since it is > > >old stock. > > > I called Leica USA. I was told that yes indeed > that was the case, and > > >that it was most likely an honest mistake by the > dealer. They could not > > >even tell me if the passport was good for two or > three years. Mistake or > > >not, I explained to them that under no > circumstance would I had purchased > > >this lens knowing it was not eligible for rebate. > They said that > > >unfortunately they could not do anything, and > that I should contact the > > >dealer. > > >Now before I purchased this lens two dealers told > me that it was eligible > > >for rebate. Even Leica's rebate form faxed to > the dealer fails to > > >mention this. I think I have every right to be > pissed off and I will > > >take Leica USA to small claims court if > necessary. More when the dealer > > >gets back to me. > > > > > >Robert > > > > __________________________________________________ Do You Yahoo!? Yahoo! Shopping - Thousands of Stores. Millions of Products. http://shopping.yahoo.com/