Archived posting to the Leica Users Group, 2000/12/08
[Author Prev] [Author Next] [Thread Prev] [Thread Next] [Author Index] [Topic Index] [Home] [Search]A few months ago, there was a brief discussion about Cambridge Camera Exchange, in New York. After my experience with them, I can only recommend avoiding this dishonest operation. Last June, I ordered four B+W filters from them. After four weeks, I had received nothing. I was informed the filters were backordered, and to give them "another week". After two weeks, I really needed the filters. I called Cambridge, and the filters were still backordered. I cancelled the order, and requested a refund. I bought the filters locally. Now, over four months later, I have not received a refund, nor any filters. I have phoned numerous times, and I am always told that a refund will be given "today". Still no refund! It seems clear that they have no intention of refunding my money. I have filed a complaint with the New York Better Business Bureau. If you check their website http://www.bbb.org (use area code 10011) you will see that Cambridge Camera Exchange has the BBB's lowest rating, with numerous and varied complaints. I hope others will learn from my experience, and avoid the grief of dealing with Cambridge Camera Exchange. - -- - -- Michael Chmilar chmilar@acm.org