Archived posting to the Leica Users Group, 2000/12/07
[Author Prev] [Author Next] [Thread Prev] [Thread Next] [Author Index] [Topic Index] [Home] [Search]You don't seem to know much about human nature. Leica cameras are built by people. Most of the problems we have been discussing during the 2 1/2 years I have been on the LUG can be attributed to human error. Now, most of us have a much higher dedication to the "brand" that is our own name than to the corporate brand we work for. If you have to put your name on a piece of work, you are more likely to want to ensure that this piece of work is really top class. Obviously, nobody is suggesting that a certificate in itself guarantees quality. But it is surely a beneficial step and a valid part of an overall quality improvement programme. Nathan - --- Dante A Stella <dante@umich.edu> wrote: > > > Doesn't Pascal mean quality *perception* > improvement? I think that the > certificates smack of being designed for public > relations purposes. And I > think it has a negative effect. > > We have heard that the workers in Germany, Portugal, > Switzerland and Canada > were trained to be extremely good about quality, > even when there were no > certificates So why should they now need > certificates as incentives? Sounds > like a Franklin Mint "certificate of authenticity" > to me. > __________________________________________________ Do You Yahoo!? Yahoo! Shopping - Thousands of Stores. Millions of Products. http://shopping.yahoo.com/