Re: [Leica] Leica initial quality story

[Bill Satterfield <cwsat@cyberhighway.net>]

Dumb question but what is shutter bounce? Live and learnthey say......

Chuck Albertson wrote:

> I had a similar problem with shutter bounce in a new M6 .85 I purchased at
> Glazer's a couple of years ago, which manifested itself during an overseas
> trip. Russ Sherrell sorted it out when I got back, and had it repaired by
> Leica USA in under a week. His prices are competitive, and he really goes
> the extra mile to make sure you're satisfied with a purchase. That sort of
> after-sales service is why I prefer to buy through a local dealer, even
> though it means paying our 8.3 percent sales tax. If I had to go through
> three bodies (like Jim did) via mail order, I likely would have gone berserk
> and wound up as a "breaking news" item on CNN.
>
> Chuck Albertson
> Seattle, Wash.
>
> ----- Original Message -----
> From: "Jim Laurel" <JimLaurel@earthlink.net>
> To: <leica-users@mejac.palo-alto.ca.us>
> Sent: Thursday, August 03, 2000 7:25 AM
> Subject: [Leica] Leica initial quality story
>
> > A couple of weeks ago, I decided to purchase a new Leica for my wife as an
> > anniversary/birthday present.  It was to be given to her during our
> > vacation, so I wanted to make sure it was tested and in good order before
> > leaving.
> >
> > I went down to Glazers Camera Supply here in Seattle, and Russ Sherrel
> > prompltly produced a shiny new chrome M6 TTL along with a Summicron 35
> ASPH.
> > As I have had several initial quality problems with past new M6 cameras
> (one
> > with a vertical misalignment, another with a 1/1000 shutter bounce), I
> made
> > it a point to check the camera thoroughly.
> >
> > The first body I checked had a terrible vertical misliangment problem.  It
> > would be possible to focus, but the coincident images did not lineup
> > precisely.  Russ agreed and opened up a new box.  Second body would not
> show
> > the coincident images matched perfectly when the lens was focused at
> > infinity.  I had my "known good" M6s with me, along with lenses, so I was
> > able to eliminate lenses as a possibility for this problem.
> >
> > Russ opened a 3rd box.  Finally, I had found a body with no vertical
> > misalignment and was aligned properly at infinity.
> >
> > I don't understand what Leica is thinking.  The foundation of thier pitch
> to
> > customers is high precision and quality.  Yet, on a single day, I found
> two
> > clearly defective bodies sitting on a dealer shelf.  Some people may not
> > notice the defects, but they were obvious to me (20/10 vision
> uncorrected).
> > My first M6 .85 purchased 2 years ago had a shutter bounce at 1/1000, and
> > the second had a vertical misalignment.  A pretty poor record for one guy
> in
> > just 5 years.  Thankfully, my dealer is very supportive, but it is
> > disturbing to see such poor quality control.
> >
> > --Jim Laurel
> >
> >
> >
> >
> >