Archived posting to the Leica Users Group, 2000/05/05
[Author Prev] [Author Next] [Thread Prev] [Thread Next] [Author Index] [Topic Index] [Home] [Search]When i was in the audio business UPS lost two expensive amplifiers. No question about it, they didn't deny it. It took 1 YEAR to get compensated, while they went through various bs and delaying tactics ...er..excuse me..."standard procedures". I got to know the guys in the claims dept real well. nice fellas too. They eventually coughed up many hundreds of bucks. We kept dealing with them too, since they only lost 2 or 3 of many hundreds of packages we shipped. ted gosfield Mike Quinn wrote: >[...]don't count on UPS to honor > their insurance. UPS decides whether to pay you the insurance. I sent a > monitor about 100 miles to be repaired. They smashed it and then decided > that it was my fault (for shipping it in a different monitor's box). > > It took me six months, various letters, and ten or so phone calls to even > get them to refuse to pay it.