Archived posting to the Leica Users Group, 2000/03/14
[Author Prev] [Author Next] [Thread Prev] [Thread Next] [Author Index] [Topic Index] [Home] [Search]once upon a time Austin Franklin wrote: > I don't believe it would be a power surge that killed your strobe...perhaps > the outlet was wired incorrectly? Checked the outlet...one of the first things I did and it was ok. I spoke with White Lightning today when I picked up my repaired strobe and they said it was a power surge that killed it. Talk about customer service...Paul C Buff Inc has it in spades, absolutely the best I have ever come across. I dropped off one dead strobe and one that was questionable after yesterdays events at 4pm yesterday. I picked up both units repaired at 2pm today and both were covered under warranty. I can't say enough how pleased I am and have always been with White Lightning/Paul C Buff Inc. BTW I have nothing to do with them other than use their products and live in the same city they are built in. Now if Leica had service like they do I might still be shooting Leica R gear......... - -- Harrison McClary http://www.mcclary.net