Archived posting to the Leica Users Group, 1999/08/26
[Author Prev] [Author Next] [Thread Prev] [Thread Next] [Author Index] [Topic Index] [Home] [Search]>>Date: Wed, 25 Aug 1999 15:12:27 +0000 >>From: Christer Almqvist <chris@almqvist.net> >>Subject: [Leica] Solms repair service >> >>I called Solms today and here is a transcript of the conversation: >> >>Good morning, this is Chris Almqvist in Hamburg. I have a Summicron that >>needs cleaning and ... >> >>- - Is that a lens mady by us? >> >>Yes it is. It has dirt on one or more of the inside lens surfaces. Can you >>clean it, how much will it cost and how long will it take? >> >>- - We never quote any prices before we have seen the lens. A cost estimate >>will take about a week. If you send in your camera today, it will probably >>arrive here on Friday, but I doubt we will open the parcel until next week >>because the mail gets here so late in the day..... >> >>And how long will the repair take? >> >>- - About four to six weeks. >> >>How long? >> >>- - Well you must understand that this is our holiday season. >> >>Thank you for the information and goodbye. >> >>#### >> >>I found a little shop downtown who has somebody do this type of work for >>them. Bring the lens by tuesday night and you can collect it on friday >>morning, they said. Cost will be less than $80. >> >>- -- >>christer almqvist >>eichenstrasse 57, d-20255 hamburg, fon +49-40-407111 fax +49-40-4908440 >>14 rue de la hauteur, f-50590 regnÈville-sur-mer, fon+fax +33-233 45 35 58 >> ###################### Comment : 1 week for an estimation is a short delay comparing to France : 2 weeks. 4-6 weeks for a CLA is a normal delay in France. Beware of a "little shop" and of Mickey mouse operators. I remember when my Prado was "repaired" downtown by such a "handyman". After I had to send it to Leica France. They said the CLA was a botched work. The Leica Service is expensive, slow, arrogant, non co-operative...etc, but they work very very well. Dominique Pellissier