Archived posting to the Leica Users Group, 1999/07/25
[Author Prev] [Author Next] [Thread Prev] [Thread Next] [Author Index] [Topic Index] [Home] [Search]These couriers are regulated by stringent (and astringent) Commerce Commission regulations. There is a virtual Koran of what they are and are *not* required to do. There is some precisely described waiting period during which they have to do *nothing* and after which they are required to do *something* based on the specific applicable tariff. It's all pretty much according to the book, but the claimant may need to prod them a bit. Heck . . . about four years ago a well-known freight company *LOST* two entire pallets of freshly-minted CD's for me, somewhere in a warehouse (so they claimed)!!! They never did show up and said freight company was obligated to cough up tens of thousands of dollars to have the product re-manufactured. Excerpts from leica: 25-Jul-99 Re: [Leica] Re: Stolen Leica "Robert G. Stevens"@hfx. (1048*) > I think what you have to realize is that airborne may have actually lost > this camera and are hoping it shows up in their system eventually. They > are probably not trying to avoid paying the claim, but just giving a > reasonable time for the package to surface if it is still in their system. > I think very few courier packages are ever stolen. > Regards, > Robert > At 01:49 AM 7/26/99 GMT, you wrote: > >You might also consider listing the serial number in the stolen equipment > >registry at photo.net > > > >As to Airborne doing the two-step shuffle, I would think that, if your local > >television station has a consumer advocate, he/she would have a field day > with > >this one. Perhaps let Airborne know that you plan to involve the media if > the > >company does not respond in a manner satisfactory to you. > > > >Sandy > > > >> And you're ABSOLUTELY correct. Airborne is supposed to make good on > >> it........but.........I think that they're crawfishing on this one -- > >> apparently claiming in telephone conversations that it was beyond their > >> control. > > > > rwyble@erols.com Richard J. Wyble