Archived posting to the Leica Users Group, 1999/05/25

[Author Prev] [Author Next] [Thread Prev] [Thread Next] [Author Index] [Topic Index] [Home] [Search]

Subject: Re: [Leica] Leica Users digest V9 #3
From: Harrison McClary <harrison@mcclary.net>
Date: Tue, 25 May 1999 10:46:48 -0000

>Hi, a camera dealer who we all know recently told me that the "demo"
>bodies another dealer we all know sells are actually the refurbished or
>repaired bodies that Leica doesn't return to the original buyer (sending
>the buyer a replacement instead). I'm concerned about this considering I
>recently bought a "demo" R6.2 and R8, of which the R8 went in for
>warranty repair a little over a week after receiving it. The dealer said
>I've essentially bought someone else's problem camera. 

Dave,

Like you I thought "DEMO" meant a camera that was a "trade circuit" 
camera; however after continuous problems with my R8 I discovered in a 
phone conversation with Leica in NJ that it is indeed a camera that was 
returned under warranty and replaced to the original owner.  Leica then 
"fixes" the problem camera and sells it as a demo.

My demo could never seem to get repaired correctly, kept sending it back 
after having it in my hands for only a few weeks it would break again.  
After its third trip to Leica I insisted they replace the damn thing then 
immediately sold it and all of my Leica SLR stuff and went back to a 
system that has never let me down in the field...Canon.  

IMHO labeling a defective camera that has been "repaired" as DEMO is 
unethical, may not be illegal, but it left a very bad impression of Leica 
with me.

Harrison McClary
email: harrison@mcclary.net
http://www.mcclary.net
preview my book: http://www.volmania.com