Archived posting to the Leica Users Group, 1999/03/05
[Author Prev] [Author Next] [Thread Prev] [Thread Next] [Author Index] [Topic Index] [Home] [Search]Regarding the differences of opinion between the two parties involved in this incident (Glingaman vs. Gandy), I would like to offer my experience as a photo dealer: Soon after leaving the Air Force, I managed a photo store in NY State. I was young and inexperienced in the business of retail sales. In the three years with the company I learned much about public relations. What is still etched in my mind are the words with which the owner of the store would close every Monday morning's staff meeting: "The customer is never an interruption of our work. The customer is the very purpose of it." Joseph Codispoti