Archived posting to the Leica Users Group, 1998/10/30
[Author Prev] [Author Next] [Thread Prev] [Thread Next] [Author Index] [Topic Index] [Home] [Search]Tom: The point, in my opinion, is that they should never bill your card for anything that they can't ship out the same day that it is billed. One shouldn't have to call to correct a credit card charge. I spend thousands of dollars with my local dealer and I get prices equal to or, in most cases, better than B & H. I also receive information, no shipping charges, no telephone calls, walk out of the store with my purchase and there are no invoices to correct. But more importantly I don't have to deal with rude people over the telephone and the worry if I am going to have to spend my time and aggravation trying to correct a problem. I have purchased from B & H. I purchased film and the prices were good. I have called several times to discuss Leica and Nikon lenses. I only ask for price and availability and I felt like I was bothering them by calling. Not rude, but quick, semi-curt and unfriendly. Sorry, I am not interested in doing business with rude people. When a foundation is built on price only it is made of sand. People mean a lot more to me than saving a few cents here and there. Bob Bedwell << ob: You are sooooo wrong. You are never stuck at B&H. They will cancel your backorder and credit you card the day you call. I spend thousands and as little as $50 on some invoices, and I never had a problem that left me "stuck". They may make mistakes, but they always fix them, and honorably. Tom >>