Archived posting to the Leica Users Group, 1998/04/02
[Author Prev] [Author Next] [Thread Prev] [Thread Next] [Author Index] [Topic Index] [Home] [Search]It's been over a week since I asked here for some apology, explanation or action on the part of Don Chatterton in regards to my CL purchase. It is obvious that he has no intention of defending his actions or dealing with my concerns in any way approaching even the lower end standards of customer service. I realise that many on the LUG recommend Chatterton as a fair dealer and while I think that ignoring my experience is obtuse, I would like to offer this; In my case, Don seriously misgraded an item I bought (and had no interest in 'making good' on the problem, in the way I've come to expect from better dealers like Tamarkin or Photo Habitat would). Should you recommend Don to a newbie, at the very least, warn them to get a *full* condition report on the item/items ordered. Danny Gonzalez