Re: [Leica] How about saying THANKS to the dealer you do like?

["Joseph Codispoti" <joecodi@thegrid.net>]

Excellent idea Pete and a good reminder that aside of  giving deserved
thanks for a job well done, a compliment or remuneration of any kind can be
powerful incentive for the recipient to continue or improve good service.
Joseph Codispoti
San Luis Obispo, CA

- -----Original Message-----
From: Myers Pete <MyersPete@aol.com>
To: leica-users@mejac.palo-alto.ca.us <leica-users@mejac.palo-alto.ca.us>
Date: Tuesday, March 24, 1998 11:00 PM
Subject: [Leica] How about saying THANKS to the dealer you do like?


>Dear LUGnuts:
>
>While I appreciated a lot of the initial posts and reports about the
quality
>of service of various Leica dealers, it has seemingly deteriorated into
being
>'personal' for all involved.
>
>What I would like to suggest instead of all the good guy/ bad guy stuff on
the
>LUG, is this:
>
>If you DO have a good dealer that you regularly work with, for god sakes,
send
>him/her a card, some of your prints of your photos, a box of candy, a book,
a
>gift certificate, a gift donation in their name to a favorite charity -
>SOMETHING personal and in thanks for their being there for you and their
hard
>work.
>
>Lets face it, stuff does not always go well. It makes a big difference to
both
>the dealer and to you when they already know that you CARE about their
service
>and appreciate what they can do for you!
>
>Now, some of you may think that since you have the green, the dealer is the
>one that is suppose to bust his butt on your behalf. Thats all fine and
dandy,
>except that you are working with human beings on both sides of the fence.
>Every one has good days and bad days. But people fail to do anything more
then
>casually to say THANKS to the dealer that does get it right, that when you
do,
>you become a FRIEND and a customer for life.
>
>Take a risk. Try it with you favorite dealer. Just say thanks by sending
him
>or her something as a gift that is personal and fun, I bet you will be
>surprised at how well you will be received in the future - when its  done
out
>of genuin appreciation for their work on your behalf.
>
>Pete Myers
>