Archived posting to the Leica Users Group, 1997/09/04
[Author Prev] [Author Next] [Thread Prev] [Thread Next] [Author Index] [Topic Index] [Home] [Search]>Is it just me or does this response strike you as not much different than >the kid at 7 eleven telling you he doesn't have time to check the dates on >the bottles of milk when he restocks the shelves? Tom, What is the problem? He promised that he would find out the answer to Alistair's question when he got back from his business trip. The other part of the letter asked Alistair not to give out his email address, explaining how he doesn't want to become every LUG member's personal pen-pal. I think he was trying to be very polite about this. As he took pains to explain, tech support and one-on-one customer relations are not his job. In spite of this, his is helping. To use your analogy, the fact that the kid doesn't want his address given out to thousands of 7-Eleven customers is a separate issue from whether or not he is checking the dates on milk bottles. If the kid is going to do his job, being called up by large numbers of people who want to chat about the butterfat content of the milk or discuss the bokeh of bottle glass is not going to be welcome. I don't see any reason to complain yet. Give him time to answer Alistair's question, as he promised, before you jump on him. - - Paul