Archived posting to the Leica Users Group, 1997/08/06

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Subject: Re: Leica Quality
From: ted grant <75501.3002@CompuServe.COM>
Date: 06 Aug 97 11:44:59 EDT

Detlef wrote:

<<I had to say goodbye to the camera for 1-3 month since this happend three
times to me - my M6 was "on holiday" for nearly a  year>>>>

Det,

Are they aware at Solms that you are a professional and that the camera is part
of your working gear?

If so and they still give that kind of service I'd have a letter and e-mail off
to the President of Leica in Solms asking for him to intervene on your behalf
and get them to move their butts quicker.

I don't care if they are looking after all the Leica gear in the world, there
isn't any reason for lousy serviceing of that nature, particularly from a
company with such a high profile!

If you don't ask, you don't get! A very simple suggestion. :)

ted