Archived posting to the Leica Users Group, 1997/08/05

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Subject: Leica repairs
From: "Alan D. Newman" <Alann@ITI2000.com>
Date: Tue, 05 Aug 1997 16:10:19 -0400

I would just like to give a pat on the back to Leica, USA. I just got back
from vacation and my rangefinder was off a little on my M6. I took the
camera to Leica in New Jersey and expected to have to leave it for 4 to 6
weeks. 

Well when I got there William from the service department greeted me and
asked what the problem was. He took the camera and within 20 minutes
returned it all adjusted and ready to go.

The biggest surprise was when I asked him how much? His reply was no
charge, at Leica we try to take care of our customers the best we can.

I just wanted to relate this story because of all the bad press Leica
service has received.


Alan