Archived posting to the Leica Users Group, 1997/07/02

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Subject: Re: Leica Passport
Date: Wed, 2 Jul 1997 09:49:13 -0700


Was the camera NOT covered by the USA Passport Warranty? If it was covered they 
wouldnt have quoted you a price, just fixed/replaced it!

On Tue, 1 Jul 1997, Doug Richardson <> wrote:
>> The only thing that Passport doesn't cover is theft or fire.  
>I suspect that the Passport fails to deal with quite a large number of
>Several years ago, my wife lost her footing in the garden while attempting
>to take a first photo with her brand-new Leica Mini II, and the camera
>landed in a puddle of water. The price Leica quoted for fixing it was more
>than I'd paid for it a few days earlier. It was cheaper for her to go out
>and buy another. If the camera really was uneconomic to repair, surely they
>could have offered her a replacement for whatever price they supply
>new-build cameras to a dealer. To quote a repair price which was higher
>than the camera's cost to the dealer + the dealer's profit was to my mind a
>disgraceful way to run a business. My respect for the Leica company hit
>rock-bottom that day, and has remained there ever since. I don't own any
>Solm-built cameras or lenses, and after that incident I never will.
>Doug Richardson