Archived posting to the Leica Users Group, 1996/07/29

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To: leica-users@mejac.palo-alto.ca.us
Subject: Re: Leica-Users List Digest V1 #142
From: Jack Hamilton <jackham@execpc.com>
Date: Mon, 29 Jul 1996 11:34:26 -0500
Organization: Exec-PC
References: <9607291253.AA04948@csd10a.erim.org>

Gary Stahl wrote:
> 
> Cameras <Cameras@ix.netcom.com> wrote:"What about th
> eir
> repair service...that's been the subject of recent discussions here. . . ."
> 
> I think I contributed to the discussion of Leica's repair service. About
> two weeks ago I reported on my experience To summarize, work estimated to
> take four weeks took ten and altough the work was overall very satisfactory
> there was lint left behind in the veiwfinder.
> 
> After hearing from many of you I decided that I was not being too picky and
> contacted Leica and sent the camera back to have the lint removed.
> 
> Eric Welch even suggested I request immediate turn arround. I did not
> specifically request that, but Leica responded as if I had.  I recived
> my camera back on Friday (27 July) exactly on week after the day I'd
> shipped it.  It was clean and aside from the fact that I wish it had been
> so in the first palce I am completely satisfied with their response.
> 
> I also recieved an E_mail from the service department expressing regret
> for the problem.  Evidently some recent losses in technical personnel has
> left Leica USA shorthanded in the repair department.
> 
> G. A. Stahl


GARY, et al:

Just out of curiosity...what was the e-mail return address that Leica 
New York used for the repair center?

Cordially,
Jack Hamilton
Milwaukee, Wisconsin USA

jackham@execpc.com

In reply to: Message from stahl@erim.org (Gary Stahl) (Re: Leica-Users List Digest V1 #142)