Archived posting to the Leica Users Group, 1996/07/29
[Author Prev] [Author Next] [Thread Prev] [Thread Next] [Author Index] [Topic Index] [Home] [Search]Gary Stahl wrote: > > Cameras <Cameras@ix.netcom.com> wrote:"What about th > eir > repair service...that's been the subject of recent discussions here. . . ." > > I think I contributed to the discussion of Leica's repair service. About > two weeks ago I reported on my experience To summarize, work estimated to > take four weeks took ten and altough the work was overall very satisfactory > there was lint left behind in the veiwfinder. > > After hearing from many of you I decided that I was not being too picky and > contacted Leica and sent the camera back to have the lint removed. > > Eric Welch even suggested I request immediate turn arround. I did not > specifically request that, but Leica responded as if I had. I recived > my camera back on Friday (27 July) exactly on week after the day I'd > shipped it. It was clean and aside from the fact that I wish it had been > so in the first palce I am completely satisfied with their response. > > I also recieved an E_mail from the service department expressing regret > for the problem. Evidently some recent losses in technical personnel has > left Leica USA shorthanded in the repair department. > > G. A. Stahl GARY, et al: Just out of curiosity...what was the e-mail return address that Leica New York used for the repair center? Cordially, Jack Hamilton Milwaukee, Wisconsin USA jackham@execpc.com