[Leica] Return of my M9

[John McMaster]

I have had sensor replacements in M9, MM and S2-P.  Circuit board failure in my M(240).  Aperture failure in my S zoom lens.  AF motor failures in S 35/45/120 (twice) and 180mm lenses.  Total cost to me? 313€

This includes shipping to/from Germany from South of France and North of Scotland, everything was outside of the two year warranty at the time.  The cost was labour to fit the M(240) circuit board (including CLA) and everything else was no charge to me.  Usually less than four weeks door to door return.....

John

-----Original Message-----
From: LUG [mailto:lug-bounces+john=mcmaster.co.uk at leica-users.org] On Behalf Of Dan Khong via LUG
Sent: 14 February 2018 13:51
To: Leica Users Group
Cc: Dan Khong
Subject: Re: [Leica] Return of my M9

Friends

By now, some of you would know that when Leica equipment works well and especially their lenses, you can take pictures that make people gape and gasp, and that brings out all that Leica is famous for.

On the other hand, when Leica equipment fails, many are still loyal to the Leica brand. Even at the expense of long waiting repair times. And few really complain for they seem happy to wait.

My guess is that Leica has cult status. When it works well that's really great. When it does not work well, that is still great because when you hold that Leica M9 once again, you are holding a thing of great beauty, a thing of great function, a thing that commands respect, and a thing that many are willing to give up an arm and a leg for.

I can relate to that when I hold my Leica M3, M4, and M6.

Dan K.



On Wed, Feb 14, 2018 at 8:29 PM, Doug Herr via LUG <lug at leica-users.org>
wrote:

> It was both Leica USA and Leica Germany.  The lens was sent by Leica 
> USA to Germany which is where it spent the majority of its time.  I 
> don't have any way of knowing where the additional damage occurred.  
> Leica Germany has told Leica USA "don't send us any more R equipment".
>
> Doug Herr
> Birdman of Sacramento
> http://www.wildlightphoto.com
> http://doug-herr.fineartamerica.com
>
>
> -----Original Message-----
> >From: Gerry Walden via LUG <lug at leica-users.org>
> >Sent: Feb 14, 2018 3:53 AM
> >To: Leica Users Group <lug at leica-users.org>
> >Cc: Gerry Walden <gerry.walden at icloud.com>
> >Subject: Re: [Leica] Return of my M9
> >
> >I can understand that Doug. As a matter of interest was that leica 
> >USA or
> Leica Germany?
> >
> >Gerry
> >
> >Gerry Walden
> >023 8046 3076
> >0797 287 7932
> >
> >> On 14 Feb 2018, at 11:50, Doug Herr via LUG <lug at leica-users.org>
> wrote:
> >>
> >> Gerry Walden wrote:
> >>
> >>>
> >>> What I would say is that most other camera manufacturers would say
> hard luck, your camera is way out of guarantee.
> >>>
> >>
> >> I'm guessing you don't have any R equipment.
> >>
> >> An eight month turnaround and a very valuable lens returned in 
> >> worse
> condition than when it left has given me a very sour taste for the company.
> >>
> >> Doug Herr
> >> Birdman of Sacramento
> >> http://www.wildlightphoto.com
> >> http://doug-herr.fineartamerica.com
> >>