[Leica] Fwd: Re: Why Pros in general and us mateurs do NOT or SHOULD NOT use Leica......

[John McMaster]

The M(240) has no major issues (very early ones had problem with the strap lugs) and a sensor replaced M9 should need no further work for a while...

john

-----Original Message-----

Indeed. I was planning to buy a second-hand M9 or M240 at some point, but with stories like this, I am put off buying any modern Leica body. The M2 I have seems reliable enough ;-)

It is sad to see that Leica has lost its way with quality control, apparently.
For the record, I started taking photography seriously in 1985 and bought my first digital camera in 2004. During those years I have owned equipment from Pentax, Ricoh, Fuji, Canon, Leica, Panasonic, Hasselblad, Mamiya, Rollei. The only brand that I have had to send for repair is Leica. This does not mean that I do not enjoy shooting with Leica--I do--just as I enjoyed driving the BMW I had in Belgium in the 1990s even though it left me stranded at the side of the road more often than any other car I have owned.

Cheers,

Nathan

> 
>     ---------- Original Message ----------
>     From: Philippe <photo.philippe.amard at gmail.com>
>     To: Leica Users Group <lug at leica-users.org>
>     Date: 07 October 2016 at 09:27
>     Subject: Re: [Leica] Why Pros in general and us mateurs do NOT or 
> SHOULD NOT use Leica......
> 
>     All of which makes me wonder about the economic model of the firm 
> - charging premium prices for unreliable gear that you then repair for 
> free makes little sense to me.
>     It gets even worse for the user who suffers long delays and has to 
> pay for it all.
>     I understand Frank's rant as a result.
> 
>     Amities
>     Philippe
> 
>     Le 7 oct. 2016 à 09:09, John McMaster <john at mcmaster.fr> a écrit :
> 
>     > Trying to work out where your hold-up is, Solms/Wetzlar have sent my kit
>     > back within a day or so of completion. In the last 12 months, three
>     > sensors (M9, original Monochrom and S2-P, plus currently on my third S
>     > AF failure), all carried out free including shipping.....
>     >
>     > john
>     >
>     > -----Original Message-----
>     >
>     > John.. are you REALLY willing to pull my chain when I am basically
>     > exploding over this issue?????
>     >
>     > Really????????????
>     >
>     > Frank Filippone
>     > Red735i at verizon.net
>     >
>     >
>     > -----Original Message-----
>     > From: LUG [mailto:lug-bounces+red735i=verizon.net at leica-users.org] On
>     > Behalf Of John McMaster
>     > Sent: Thursday, October 06, 2016 1:58 PM
>     > To: Leica Users Group
>     > Subject: Re: [Leica] Why Pros in general and us mateurs do NOT or SHOULD
>     > NOT use Leica......
>     >
>     > Leica Wetzlar or NJ? I had my M9 sensor replaced on an eight week
>     > turnaround door to door....
>     >
>     > john
>     >
>     > -----Original Message-----
>     > From: LUG [mailto:lug-bounces+john=mcmaster.fr at leica-users.org] On
>     > Behalf Of Frank Filippone
>     > Sent: Thursday, 6 October 2016 8:57 p.m.
>     > To: 'Leica Users Group'
>     > Subject: [Leica] Why Pros in general and us mateurs do NOT or SHOULD NOT
>     > use Leica......
>     >
>     > My M9 is STILL at Leica….
>     >
>     > 2 weeks ago Tuesday I was told it would ship that day.
>     >
>     > Waited a week, checked, and they were going to ship it THAT day
>     >
>     > Checked yesterday, it will ship that day
>     >
>     > Today, it is still at Leica and will ship today……
>     >
>     >
>     >
>     > It is like the old joke… Free Beer.. Manana
>     >
>     >
>     >
>     > Today’s story is that I will get tracker number this afternoon…..
>     >
>     >
>     >
>     > I made 4 calls today to reach someone.. the previous “record” was 10
>     > calls….
>     >
>     >
>     >
>     > And you wonder why only (who cares if it is an exaggeration….!) rich
>     > amateurs can afford Leica??????? Pros can not be bothered with the
>     > hassle…..
>     >
>     >
>     >
>     > It is not a matter of not having a camera to shoot with ( the A7 and the
>     > MM can do the job)
>     >
>     > It is MY camera, and I want it back…..
>     >
>     >
>     >
>     >
>     >
>     > As an amateur, I am entitled to absolutely NO special service….. no
>     > rush, no nada.
>     >
>     > The camera was sent to Leica on July 8. In case you are going to
>     > calculate, that is 3 months.
>     >
>     > It has been sitting on the shelf at Leica, repaired, for at least a
>     > week, probably 2 weeks….
>     >
>     >
>     >
>     > The problem was that the glass cover plate over the sensor fell off…
>     > loose…. On the 8th day of a 42 day vacation.
>     >
>     >
>     >
>     > Please. No comments on how you got your Leica back in 4 seconds, all
>     > fixed, from a basket case of screws nuts and bolts…..
>     >
>     >
>     >
>     > My previous experience was an M6 sent on for repair, and when it got
>     > back, the body case was so badly bent that a film cassette would not
>     > fit…
>     >
>     >
>     >
>     > Are these guys really serious about getting market share?
>     >
>     >
>     >
>     > If you NEED to have your camera functional, maybe a Nikon or Canon
>     > really is a better choice….
>     >
>     >
>     >
>     > Rant off.
>     >
>     >
>     >
>     >
>     >
>     > Frank Filippone
>     >
>     > Red735i at verizon.net
>     >
>     >