[Leica] Why Pros in general and us mateurs do NOT or SHOULD NOT use Leica......

[Tina Manley]

My advice is to find someone in the Leica repair chain and make friends
with them.  Be courteous and polite and mention how much you love Leica
(not a lie because I do)  I had a professional account with Leica, but I'm
not even sure if that category exists anymore.  I do know that if you have
contacts within the system they can help expedite your repairs.  If I tell
them that I need a camera or lens back by a certain date for an assignment,
I always get the camera or lens back by that date.  They have never failed
me.

Every time I have sent something in to Leica to be repaired, it has been
repaired.  That is not true for Canon.  I had a very expensive (for Canon)
24 mm lens that fell completely apart not long after I got it.  I sent it
back to Canon and got a speedy repair but it still didn't work and they
never got it to work.  All of my Leica stuff works.

Tina

On Thu, Oct 6, 2016 at 2:56 PM, Frank Filippone <red735i at verizon.net> wrote:

> My M9 is STILL at Leica….
>
> 2 weeks ago Tuesday I was told it would ship that day.
>
> Waited a week, checked, and they were going to ship it THAT day
>
> Checked yesterday, it will ship that day
>
> Today, it is still at Leica and will ship today……
>
>
>
> It is like the old joke… Free Beer.. Manana
>
>
>
> Today’s story is that I will get  tracker number this afternoon…..
>
>
>
> I made 4 calls today to reach someone.. the previous “record” was 10
> calls….
>
>
>
> And you wonder why only (who cares if it is an exaggeration….!) rich
> amateurs can afford Leica???????  Pros can not be bothered with the
> hassle…..
>
>
>
> It is not a matter of not having a camera to shoot with ( the A7 and the
> MM can do the job)
>
> It is MY camera, and I want it back…..
>
>
>
>
>
> As an amateur, I am entitled to absolutely NO special service…..  no rush,
> no nada.
>
> The camera was sent to Leica on July 8.  In case you are going to
> calculate, that is 3 months.
>
> It has been sitting on the shelf at Leica, repaired, for at least a week,
> probably 2 weeks….
>
>
>
> The problem was that the glass cover plate over the sensor fell off…
> loose….  On the 8th day of a 42 day vacation.
>
>
>
> Please. No comments on how you got your Leica back in 4 seconds, all
> fixed, from a basket case of screws nuts and bolts…..
>
>
>
> My previous experience was an M6 sent on for repair, and when it got back,
> the body case was so badly bent that a film cassette would not fit…
>
>
>
> Are these guys really serious about getting market share?
>
>
>
> If you NEED to have your camera functional, maybe a Nikon or Canon really
> is a better choice….
>
>
>
> Rant off.
>
>
>
>
>
> Frank Filippone
>
> Red735i at verizon.net
>
>
>
>
>
>
>
>
>
>
> _______________________________________________
> Leica Users Group.
> See http://leica-users.org/mailman/listinfo/lug for more information




-- 
Tina Manley
www.tinamanley.com
tina-manley.artistwebsites.com
http://www.alamy.com/stock-photography/3B49552F-90A0-4D0A-A11D-2175C937AA91/Tina+Manley.html