[Leica] reuesting info from Leica

[Tina Manley]

On the other hand, I had a Canon lens fall apart - one of the "expensive" L lenses.  I sent it in under warranty and got it back promptly. Absolutely nothing had been done!! It was still in pieces with wires hanging out! And even after it was fixed, it was worthless. I'm sticking with Leica.

Tina

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> On Nov 2, 2016, at 8:24 PM, Scott Gregory <scottgregory at mac.com> wrote:
> 
> Douglas just a thought in reply to your M9 comment. I just got mine back yesterday from Leica US. About a 5-6 week turnaround so not the horror stories I hear from some. The camera has been wonderful and I've used it for 6 years now. Hope to keep it a lot longer. 
> 
> Scott
> 
>> On Nov 2, 2016, at 4:40 PM, Douglas Barry <imra at iol.ie> wrote:
>> 
>> Yes Doug, Leica problems and hence the subsequent service seems to make for dismal reading. I think I'm finally going to go ahead and buy a Sony full frame A7 or A7ii as the Leica option - a 2nd hand M9 - is looking more problematic and much as though I'd like one, the scare stories are unlikely to lead to happiness.
>> 
>> Being realistic, the amount of photography I do is now harmless, and it would be stupid to buy an M240 just to have it sitting around with little use. So the Sony solution with adaptors seems the best as it would enable me to use the large number of old lenses from various manufacturers easily.
>> 
>> Douglas
>> 
>> 
>> 
>> 
>> ----- Original Message ----- From: "Doug Herr" <wildlightphoto at earthlink.net>
>> To: <lug at leica-users.org>
>> Sent: Wednesday, November 02, 2016 7:08 PM
>> Subject: Re: [Leica] reuesting info from Leica
>> 
>> 
>>> Steve Barbour wrote:
>>> 
>>>>>> 
>>> I have been trying to determine the status of my M9 for a job that is up and
>>> coming.     Phone message response by machine is "person is not available".
>>> e-mails and other forms of communication are simply not answered.
>>> 
>>> How can I reach them?
>>> <<<
>>> 
>>> Let me know went/if you find out.  I sent my 280 APO to Leica for repair nearly seven months ago and apart from a confirmation of receipt in late April I've heard nothing from them.  A few times I've been able to get through to a real person on the phone and the promised response ("in two weeks"; "on Monday") never happens.  I'd have to be insanely stupid to spend any more money on any Leica equipment before their service issues are resolved.
>>> 
>>> Doug Herr
>>> Birdman of Sacramento
>>> http://www.wildlightphoto.com
>>> http://doug-herr.fineartamerica.com
>>> 
>>> _______________________________________________
>>> Leica Users Group.
>>> See http://leica-users.org/mailman/listinfo/lug for more information
>> 
>> 
>> _______________________________________________
>> Leica Users Group.
>> See http://leica-users.org/mailman/listinfo/lug for more information
> 
> _______________________________________________
> Leica Users Group.
> See http://leica-users.org/mailman/listinfo/lug for more information