[Leica] Transmission of Photos Problem

Wed Jun 8 12:22:04 PDT 2016

I wrote down the numbers of all of the ones with problems - there were 8 -
and I used the Replace feature in the Image Browser on PhotoShelter to
replace the damaged files with the exact same ones that I had saved on my
hard drive.  This time there are no lines in any of them.  It has to be
something with the transmission between here and there.

Thanks,

Tina

On Wed, Jun 8, 2016 at 12:39 PM, Aram Langhans <leica_r8 at hotmail.com> wrote:

> Maybe something about just those particular photos.  The way in which they
> are encoded to a JPEG for the web site screen?  Maybe try saving them in a
> slightly different resolution and then try the same photos again.  sounds
> like some quirk rather than some fault in the system itself.
>
> Aram
>
> -----Original Message----- From: Gerry Walden
> Sent: Tuesday, June 07, 2016 2:04 PM
> To: Leica Users Group
> Subject: Re: [Leica] Transmission of Photos Problem
>
>
> If 26 of the 28 uploaded correctly it would tend to suggest it is not a
> problem at their end, but it may well take some time to resolve.
>
> Good luck!
>
> Gerry
>
> On 7 Jun 2016, at 22:00, Tina Manley <tmanley at gmail.com> wrote:
>>
>> My other machine is 30 miles away.
>>
>> I heard back from Caitlyn at PhotoShelter.  She thinks my card might be
>> corrupt but that is not true.  The original file has no corruption at all.
>> I sent her one that is perfect but uploads with lines.  I just uploaded a
>> bunch more - all processed exactly the same way, all uploaded with
>> PhotoShelters Uploader.  Two of the 28 have lines in the same exact
>> places.  All of the rest are fine.
>>
>> I will eventually get around to replacing the corrupt ones.  It's just a
>> nuisance.
>>
>> Thanks,
>>
>> Tina
>>
>> On Tue, Jun 7, 2016 at 2:23 PM, John McMaster <john at mcmaster.fr> wrote:
>>
>> Is it not quicker to copy one problem image to a USB device then upload
>>> from another machine?
>>>
>>> john
>>>
>>> -----Original Message-----
>>>
>>> I'm going to wait until I hear back from support.  I hope they'll have an
>>> easy fix!!  I'm uploading some now just to see if I can figure out the
>>> problem, though.
>>>
>>> Thanks,
>>>
>>> Tina
>>>
>>> On Tue, Jun 7, 2016 at 1:47 PM, Gerry Walden <gerry.walden at icloud.com>
>>> wrote:
>>>
>>> Could you download them to a CD-Rom or memory stick and use that from
>>>> another computer as a trial. I assume rightly or wrongly that you have
>>>> a card reader, you could try through that.
>>>>
>>>> Gerry
>>>>
>>>> On 7 Jun 2016, at 18:21, Tina Manley <tmanley at gmail.com> wrote:
>>>>>
>>>>> Yes, they were all uploaded from the same computer but it would be a
>>>>> real hassle to have to hook my hard drives up to another computer!
>>>>> I hope that's not the problem.
>>>>>
>>>>> Thanks,
>>>>>
>>>>> Tina
>>>>>
>>>>> On Tue, Jun 7, 2016 at 1:11 PM, Jim Nichols
>>>>> <jhnichols at lighttube.net>
>>>>>
>>>> wrote:
>>>>
>>>>>
>>>>> Tina,
>>>>>>
>>>>>> I have no knowledge of these problems, but, out of curiosity, have
>>>>>> one question.  Were all of these uploaded from the same computer?
>>>>>> Could you try an upload from another machine?
>>>>>>
>>>>>> Jim Nichols
>>>>>> Tullahoma, TN USA
>>>>>>
>>>>>>
>>>>>> On 6/7/2016 12:06 PM, Tina Manley wrote:
>>>>>>
>>>>>> Thanks, Gerry.  I've tried it both ways, through LR and through
>>>>>>> the
>>>>>>>
>>>>>> FTP.
>>>>
>>>>> FTP is much faster but it does seem to have more of the mistakes.
>>>>>>> I
>>>>>>>
>>>>>> sent
>>>>
>>>>> support a help request last night, got a number assigned to my
>>>>>>> problem, sent the request again this morning but still haven't
>>>>>>> heard anything
>>>>>>>
>>>>>> from
>>>>
>>>>> them.  It's aggravating because I have lots more to upload!!
>>>>>>>
>>>>>>> Tina
>>>>>>>
>>>>>>> On Tue, Jun 7, 2016 at 3:41 AM, Gerry Walden
>>>>>>> <gerry.walden at icloud.com>
>>>>>>> wrote:
>>>>>>>
>>>>>>> Tina
>>>>>>>
>>>>>>>>
>>>>>>>> I have never had this problem when uploading. I only rarely use
>>>>>>>> their uploader, I normally do it straight from Lightroom.
>>>>>>>>
>>>>>>>> The thing I would say is that I have always found their help desk
>>>>>>>> very responsive, even emailing me once during the Easter holiday
>>>>>>>> when the
>>>>>>>>
>>>>>>> help
>>>>
>>>>> desk person was on holiday herself in Paris. That is what I call
>>>>>>>> a
>>>>>>>>
>>>>>>> help
>>>>
>>>>> desk!
>>>>>>>>
>>>>>>>> Gerry
>>>>>>>>
>>>>>>>>
>>>>>>>> On 7 Jun 2016, at 00:46, Tina Manley <tmanley at gmail.com> wrote:
>>>>>>>>
>>>>>>>>>
>>>>>>>>> PESO:
>>>>>>>>>
>>>>>>>>> I've noticed on some of the files that I've uploaded to
>>>>>>>>> Photoshelter that there are lines across the photo.  They are
>>>>>>>>> not there in the original
>>>>>>>>>
>>>>>>>>> files
>>>>>>>>
>>>>>>>> that I upload.  They only show up when the photo is posted on
>>>>>>>>> the
>>>>>>>>>
>>>>>>>>> website.
>>>>>>>>
>>>>>>>> I assume there has to be some kind of interference or problem
>>>>>>>>> when
>>>>>>>>>
>>>>>>>> I'm
>>>>
>>>>> transmitting the photos with the Photoshelter FTP uploader.
>>>>>>>>> Here is
>>>>>>>>>
>>>>>>>> an
>>>>
>>>>> example:
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>
>>>> http://tinamanley.photoshelter.com/gallery-image/Iran/G0000YmlbTddL96g
>>>> /I0000Tk_HvyRIybw
>>>>
>>>>>
>>>>>>>> There are two lines extending from the right hand side a little
>>>>>>>>> over halfway up.  One is black and one is red.  Here is another
>>>>>>>>>
>>>>>>>> one:
>>>
>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>
>>>> http://tinamanley.photoshelter.com/gallery-image/Iran/G0000YmlbTddL96g
>>>> /I00000E4K16Z_ACM
>>>>
>>>>>
>>>>>>>> The line is in the same place but this time it is white.
>>>>>>>>>
>>>>>>>>> Any idea why this is happening and what I can do about it?  I'm
>>>>>>>>>
>>>>>>>> going to
>>>>
>>>>> upload them again to see if that fixes it but it's a waste of
>>>>>>>>> time I
>>>>>>>>>
>>>>>>>>> don't
>>>>>>>>
>>>>>>>> have!!
>>>>>>>>>
>>>>>>>>> Thanks,
>>>>>>>>>
>>>>>>>>> Tina
>>>>>>>>>
>>>>>>>>> --
>>>>>>>>> Tina Manley
>>>>>>>>> www.tinamanley.com
>>>>>>>>> tina-manley.artistwebsites.com
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>
>>>> http://www.alamy.com/stock-photography/3B49552F-90A0-4D0A-A11D-2175C93
>>>> 7AA91/Tina+Manley.html
>>>>
>>>>>
>>>>>>>>
>>>
>>> _______________________________________________
>>> Leica Users Group.
>>> See http://leica-users.org/mailman/listinfo/lug for more information
>>>
>>>
>>
>>
>> --
>> Tina Manley
>> www.tinamanley.com
>> tina-manley.artistwebsites.com
>>
>> http://www.alamy.com/stock-photography/3B49552F-90A0-4D0A-A11D-2175C937AA91/Tina+Manley.html
>>
>> _______________________________________________
>> Leica Users Group.
>> See http://leica-users.org/mailman/listinfo/lug for more information
>>
>
>
>
> _______________________________________________
> Leica Users Group.
> See http://leica-users.org/mailman/listinfo/lug for more information
>

-- 
Tina Manley
www.tinamanley.com
tina-manley.artistwebsites.com
http://www.alamy.com/stock-photography/3B49552F-90A0-4D0A-A11D-2175C937AA91/Tina+Manley.html