[Leica] Transmission of Photos Problem

[Gerry Walden]

If 26 of the 28 uploaded correctly it would tend to suggest it is not a problem at their end, but it may well take some time to resolve.

Good luck!

Gerry

> On 7 Jun 2016, at 22:00, Tina Manley <tmanley at gmail.com> wrote:
> 
> My other machine is 30 miles away.
> 
> I heard back from Caitlyn at PhotoShelter.  She thinks my card might be
> corrupt but that is not true.  The original file has no corruption at all.
> I sent her one that is perfect but uploads with lines.  I just uploaded a
> bunch more - all processed exactly the same way, all uploaded with
> PhotoShelters Uploader.  Two of the 28 have lines in the same exact
> places.  All of the rest are fine.
> 
> I will eventually get around to replacing the corrupt ones.  It's just a
> nuisance.
> 
> Thanks,
> 
> Tina
> 
> On Tue, Jun 7, 2016 at 2:23 PM, John McMaster <john at mcmaster.fr> wrote:
> 
>> Is it not quicker to copy one problem image to a USB device then upload
>> from another machine?
>> 
>> john
>> 
>> -----Original Message-----
>> 
>> I'm going to wait until I hear back from support.  I hope they'll have an
>> easy fix!!  I'm uploading some now just to see if I can figure out the
>> problem, though.
>> 
>> Thanks,
>> 
>> Tina
>> 
>> On Tue, Jun 7, 2016 at 1:47 PM, Gerry Walden <gerry.walden at icloud.com>
>> wrote:
>> 
>>> Could you download them to a CD-Rom or memory stick and use that from
>>> another computer as a trial. I assume rightly or wrongly that you have
>>> a card reader, you could try through that.
>>> 
>>> Gerry
>>> 
>>>> On 7 Jun 2016, at 18:21, Tina Manley <tmanley at gmail.com> wrote:
>>>> 
>>>> Yes, they were all uploaded from the same computer but it would be a
>>>> real hassle to have to hook my hard drives up to another computer!
>>>> I hope that's not the problem.
>>>> 
>>>> Thanks,
>>>> 
>>>> Tina
>>>> 
>>>> On Tue, Jun 7, 2016 at 1:11 PM, Jim Nichols
>>>> <jhnichols at lighttube.net>
>>> wrote:
>>>> 
>>>>> Tina,
>>>>> 
>>>>> I have no knowledge of these problems, but, out of curiosity, have
>>>>> one question.  Were all of these uploaded from the same computer?
>>>>> Could you try an upload from another machine?
>>>>> 
>>>>> Jim Nichols
>>>>> Tullahoma, TN USA
>>>>> 
>>>>> 
>>>>> On 6/7/2016 12:06 PM, Tina Manley wrote:
>>>>> 
>>>>>> Thanks, Gerry.  I've tried it both ways, through LR and through
>>>>>> the
>>> FTP.
>>>>>> FTP is much faster but it does seem to have more of the mistakes.
>>>>>> I
>>> sent
>>>>>> support a help request last night, got a number assigned to my
>>>>>> problem, sent the request again this morning but still haven't
>>>>>> heard anything
>>> from
>>>>>> them.  It's aggravating because I have lots more to upload!!
>>>>>> 
>>>>>> Tina
>>>>>> 
>>>>>> On Tue, Jun 7, 2016 at 3:41 AM, Gerry Walden
>>>>>> <gerry.walden at icloud.com>
>>>>>> wrote:
>>>>>> 
>>>>>> Tina
>>>>>>> 
>>>>>>> I have never had this problem when uploading. I only rarely use
>>>>>>> their uploader, I normally do it straight from Lightroom.
>>>>>>> 
>>>>>>> The thing I would say is that I have always found their help desk
>>>>>>> very responsive, even emailing me once during the Easter holiday
>>>>>>> when the
>>> help
>>>>>>> desk person was on holiday herself in Paris. That is what I call
>>>>>>> a
>>> help
>>>>>>> desk!
>>>>>>> 
>>>>>>> Gerry
>>>>>>> 
>>>>>>> 
>>>>>>> On 7 Jun 2016, at 00:46, Tina Manley <tmanley at gmail.com> wrote:
>>>>>>>> 
>>>>>>>> PESO:
>>>>>>>> 
>>>>>>>> I've noticed on some of the files that I've uploaded to
>>>>>>>> Photoshelter that there are lines across the photo.  They are
>>>>>>>> not there in the original
>>>>>>>> 
>>>>>>> files
>>>>>>> 
>>>>>>>> that I upload.  They only show up when the photo is posted on
>>>>>>>> the
>>>>>>>> 
>>>>>>> website.
>>>>>>> 
>>>>>>>> I assume there has to be some kind of interference or problem
>>>>>>>> when
>>> I'm
>>>>>>>> transmitting the photos with the Photoshelter FTP uploader.
>>>>>>>> Here is
>>> an
>>>>>>>> example:
>>>>>>>> 
>>>>>>>> 
>>>>>>>> 
>>>>>>> 
>>> http://tinamanley.photoshelter.com/gallery-image/Iran/G0000YmlbTddL96g
>>> /I0000Tk_HvyRIybw
>>>>>>> 
>>>>>>>> There are two lines extending from the right hand side a little
>>>>>>>> over halfway up.  One is black and one is red.  Here is another
>> one:
>>>>>>>> 
>>>>>>>> 
>>>>>>>> 
>>>>>>> 
>>> http://tinamanley.photoshelter.com/gallery-image/Iran/G0000YmlbTddL96g
>>> /I00000E4K16Z_ACM
>>>>>>> 
>>>>>>>> The line is in the same place but this time it is white.
>>>>>>>> 
>>>>>>>> Any idea why this is happening and what I can do about it?  I'm
>>> going to
>>>>>>>> upload them again to see if that fixes it but it's a waste of
>>>>>>>> time I
>>>>>>>> 
>>>>>>> don't
>>>>>>> 
>>>>>>>> have!!
>>>>>>>> 
>>>>>>>> Thanks,
>>>>>>>> 
>>>>>>>> Tina
>>>>>>>> 
>>>>>>>> --
>>>>>>>> Tina Manley
>>>>>>>> www.tinamanley.com
>>>>>>>> tina-manley.artistwebsites.com
>>>>>>>> 
>>>>>>>> 
>>>>>>> 
>>> http://www.alamy.com/stock-photography/3B49552F-90A0-4D0A-A11D-2175C93
>>> 7AA91/Tina+Manley.html
>>>>>>> 
>> 
>> 
>> _______________________________________________
>> Leica Users Group.
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>> 
> 
> 
> 
> -- 
> Tina Manley
> www.tinamanley.com
> tina-manley.artistwebsites.com
> http://www.alamy.com/stock-photography/3B49552F-90A0-4D0A-A11D-2175C937AA91/Tina+Manley.html
> 
> _______________________________________________
> Leica Users Group.
> See http://leica-users.org/mailman/listinfo/lug for more information