Archived posting to the Leica Users Group, 2017/08/26

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Subject: [Leica] Leica M9 CCD problem
From: scottgregory at mac.com (Scott Gregory)
Date: Sat, 26 Aug 2017 18:19:17 -0400
References: <CAJCexzC=Q6Edg3n5EQHNpDrB_y_3MDEN+HgR7w=qW8HaB1Kt0g@mail.gmail.com> <000501d31ddb$afd065b0$0f713110$@verizon.net> <CAJCexzDc7xeKBydrmtxQG038CUaMTJeiOozOcHxoMGp5XzUKyQ@mail.gmail.com> <001701d31df5$07599220$160cb660$@verizon.net> <AC978972-6146-4C52-9B07-EA61B0F92D98@cartersxrd.net> <001b01d31e05$42f88790$c8e996b0$@verizon.net> <000001d31e92$2966fc70$7c34f550$@ca> <CA+yJO1C0CHH3GuNikxcUL7rXRvTrjfvKH5UXpqMVq9aD2Stakg@mail.gmail.com> <7400F3A7-E6C4-4C54-A9CB-FD4A95E76E7D@mac.com> <005a01d31eb7$d3da1690$7b8e43b0$@verizon.net>
 
I have to say my service turn around with my M9 was excellent. It took 
several weeks of phone calls to get the date to send last fall, which was a 
bit onerous, but once I got the date they paid to have my camera sent from 
Canada to New Jersey and it turned around and I had it back postage paid as 
well within 6 weeks. I was not expecting that but was pleasantly surprised. 
I cannot complain about my experience. 
Previously the second year I had the camera, the sensor had to be pixel 
mapped. I sent it again to New Jersey postage paid by Leica, they remapped 
the sensor and I had it back within 3 weeks that time. 
One thing I did each time was to call and get the name of the person making 
the decisions in the repair area and deal with them. 
Scott

> On Aug 26, 2017, at 6:08 PM, Frank Filippone <red735i at verizon.net> 
> wrote:
> 
> Chris.... Did you actually get an expected repair date?
> I did not.
> 
> Tina gets special service because she is a pro.... the rest of us get the
> normal lousy service.....  or so I see it.....
> 
> My M9 took 2 weeks to get it shipped after I was told the repair was done.
> That was in addition to a 9 week repair cycle.....  In addition to my
> vacation of 6 weeks... that was a total of 4+ months after I recognized the
> problem.
> Sure hope that record will not be broken by the Monochrom 
> 
> Frank Filippone
> 
> Red735i at verizon.net
> 
> 
> -----Original Message-----
> From: LUG [mailto:lug-bounces+red735i=verizon.net at leica-users.org] On 
> Behalf
> Of chris williams
> Sent: Saturday, August 26, 2017 12:15 PM
> To: Leica Users Group
> Subject: Re: [Leica] Leica M9 CCD problem
> 
> Well this techie bit needs the digitalis for work. The State Dept or
> Congress wants images "now" or I don't get paid. 20 week wait on an M9
> sensor sucks period. 
> 
> Chris Williams
> www.zoeicaimages.net
> 504-231-6261
> 
> 
> 
> _______________________________________________
> Leica Users Group.
> See http://leica-users.org/mailman/listinfo/lug for more information
Replies: Reply from tmanley at gmail.com (Tina Manley) ([Leica] Leica M9 CCD problem)
 In reply to: Message from alal at nyu.edu (Akhil Lal) ([Leica] Leica M9 CCD problem)
Message from red735i at verizon.net (Frank Filippone) ([Leica] Leica M9 CCD problem)
Message from alal at nyu.edu (Akhil Lal) ([Leica] Leica M9 CCD problem)
Message from red735i at verizon.net (Frank Filippone) ([Leica] Leica M9 CCD problem)
Message from ric at cartersxrd.net (RicCarter) ([Leica] Leica M9 CCD problem)
Message from red735i at verizon.net (Frank Filippone) ([Leica] Leica M9 CCD problem)
Message from tedgrant at shaw.ca (Ted Grant) ([Leica] Leica M9 CCD problem)
Message from tmanley at gmail.com (Tina Manley) ([Leica] Leica M9 CCD problem)
Message from zoeica at mac.com (chris williams) ([Leica] Leica M9 CCD problem)
Message from red735i at verizon.net (Frank Filippone) ([Leica] Leica M9 CCD problem)