Archived posting to the Leica Users Group, 2016/12/07
[Author Prev] [Author Next] [Thread Prev] [Thread Next] [Author Index] [Topic Index] [Home] [Search]Doug, This is Appalling to say the least. I have given up owning any further Leica gear due to cost and the stories of poor service. I hope your dealer advocate can get Leica to properly take care of your lens and you. Gene On Wed, Dec 7, 2016 at 7:05 PM, Jim Nichols <jhnichols at lighttube.net> wrote: > Glad you found an ally. Good luck with your future efforts. > > Jim Nichols > Tullahoma, TN USA > > On 12/7/2016 6:22 PM, Doug Herr wrote: > >> I wrote: >> >> http://www.wildlightphoto.com/temp/_DSC4766.jpg >> <<< >> >> A little more background... >> >> The lens does not appear to have suffered additional damage at Leica's >> facility, but who knows if there's hidden damage or new alignment >> problems. The lens spent most of the last 8 months in Wetzlar, only last >> week returning to Leica USA. I have no idea where the rear cap was >> smashed >> or if it was on the lens at the time. The box the lens arrived in is in >> perfect condition. >> >> A southern California dealer, who henceforth will be getting any and all >> of my photographic business, has taken up my case with Leica, raising some >> hell in the right places. And is sending me a new rear cap. >> >> I'll be contacting DAG and Jon van Stelton for any further service of >> this lens. The lens is currently usable (assuming there was no hidden >> damage) but any thoughts of an SL and 90-280 APO have been banished from >> my >> mind until there's demonstrable proof that Leica's service department has >> gotten their act together. Oh, BTW Ted your calendars are in the mail. >> >> Doug Herr >> Sacramento >> http://www.wildlightphoto.com >> >> >> >> >> Doug Herr >> Birdman of Sacramento >> http://www.wildlightphoto.com >> http://doug-herr.fineartamerica.com >> >> _______________________________________________ >> Leica Users Group. >> See http://leica-users.org/mailman/listinfo/lug for more information >> >> > > _______________________________________________ > Leica Users Group. > See http://leica-users.org/mailman/listinfo/lug for more information >