Archived posting to the Leica Users Group, 2016/12/07
[Author Prev] [Author Next] [Thread Prev] [Thread Next] [Author Index] [Topic Index] [Home] [Search]DOUG! Without question that is absolute "BULL-SHIT!" On the part of LEICA!!! I assume you sent it to LEICA USA? And after 8 months and you get it back in worse shape than you sent it? IE: "Back lens cap & lens mount smashed?" Now I'll calm my lashing tongue and mental rage for a moment! :-( 1/ I'd immediately by phone attempt to contact whomever is head person in Leica New Jersey and see what re-action you receive? Speak nicely as I know you would! 2/ Prepare a letter outlining (what you have told the crew) along with photos! Close-ups as you've shown here, plus more where damage is visible. Obviously in your words you describe "Front of lens damage!" This photo is the rear lens cap and rear lens mount to body! Yet you said it was the "FRONT of LENS????? That required replacement? And if it was the front of lens? OBVIOUSLY LEICA DROPPED THE LENS AND SMASHED THE REAR CONNECTION!" While in their custody? This isn't a "Nickel & dime" lens to buy and they've made it worse by smashing it more?And no PARTS? Once you have everything ready to ship and before you package it. SHOW IT ALL TO A LAWYER to verify his/her seeing it. Now once you have all the photos ready and written outline? Find out who the most super head guy is in Germany. Don't do anything yet. But as soon as you have your "ONE on ONE" conversation with super head guy in New Jersey and what happens? And if it's crap from him? You ship package of photos and details to head guy in Germany airmail. If nothing comes of all this? Contact the PHOTO MAGAZINES with a scorching story of the whole mess! The Ace you have is? You are an outstanding "Wild Life" professional photographer of great accountability with your photo results! By the same token it's your call economically and just how far you wish to push this? If LEICA had any balls, certainly in your professional case? THEY'D GIVE YOU A NEW LENSE!!! I can only wish you all the possible success for a positive outcome. HOWEVER???????????????? cheers, Dr. Ted Grant O.of C. -----Original Message----- From: LUG [mailto:lug-bounces+tedgrant=shaw.ca at leica-users.org] On Behalf Of Doug Herr Sent: December-07-16 10:31 AM To: lug at leica-users.org Subject: [Leica] What would you conclude? Suppose that 8 months ago you'd sent your most-used lens to Leica for repair (it was dropped, the front rim has a dent and there are tight spots in to focussing ring) Suppose further that the lens returned yesterday, unprepared due to a lack of parts. And then suppose you opened the package to find this: http://www.wildlightphoto.com/temp/_DSC4766.jpg Aside from having sent the lens to bumbling idiots, what would you conclude? Doug Herr Birdman of Sacramento http://www.wildlightphoto.com http://doug-herr.fineartamerica.com _______________________________________________ Leica Users Group. See http://leica-users.org/mailman/listinfo/lug for more information --- This email has been checked for viruses by Avast antivirus software. https://www.avast.com/antivirus