Archived posting to the Leica Users Group, 2016/06/07
[Author Prev] [Author Next] [Thread Prev] [Thread Next] [Author Index] [Topic Index] [Home] [Search]Thanks, Gerry. I've tried it both ways, through LR and through the FTP. FTP is much faster but it does seem to have more of the mistakes. I sent support a help request last night, got a number assigned to my problem, sent the request again this morning but still haven't heard anything from them. It's aggravating because I have lots more to upload!! Tina On Tue, Jun 7, 2016 at 3:41 AM, Gerry Walden <gerry.walden at icloud.com> wrote: > Tina > > I have never had this problem when uploading. I only rarely use their > uploader, I normally do it straight from Lightroom. > > The thing I would say is that I have always found their help desk very > responsive, even emailing me once during the Easter holiday when the help > desk person was on holiday herself in Paris. That is what I call a help > desk! > > Gerry > > > > On 7 Jun 2016, at 00:46, Tina Manley <tmanley at gmail.com> wrote: > > > > PESO: > > > > I've noticed on some of the files that I've uploaded to Photoshelter that > > there are lines across the photo. They are not there in the original > files > > that I upload. They only show up when the photo is posted on the > website. > > I assume there has to be some kind of interference or problem when I'm > > transmitting the photos with the Photoshelter FTP uploader. Here is an > > example: > > > > > http://tinamanley.photoshelter.com/gallery-image/Iran/G0000YmlbTddL96g/I0000Tk_HvyRIybw > > > > There are two lines extending from the right hand side a little over > > halfway up. One is black and one is red. Here is another one: > > > > > http://tinamanley.photoshelter.com/gallery-image/Iran/G0000YmlbTddL96g/I00000E4K16Z_ACM > > > > The line is in the same place but this time it is white. > > > > Any idea why this is happening and what I can do about it? I'm going to > > upload them again to see if that fixes it but it's a waste of time I > don't > > have!! > > > > Thanks, > > > > Tina > > > > -- > > Tina Manley > > www.tinamanley.com > > tina-manley.artistwebsites.com > > > http://www.alamy.com/stock-photography/3B49552F-90A0-4D0A-A11D-2175C937AA91/Tina+Manley.html > > > > _______________________________________________ > > Leica Users Group. > > See http://leica-users.org/mailman/listinfo/lug for more information > > > _______________________________________________ > Leica Users Group. > See http://leica-users.org/mailman/listinfo/lug for more information > -- Tina Manley www.tinamanley.com tina-manley.artistwebsites.com http://www.alamy.com/stock-photography/3B49552F-90A0-4D0A-A11D-2175C937AA91/Tina+Manley.html