Archived posting to the Leica Users Group, 2013/05/24

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Subject: [Leica] PESO: RG Lewis and Leica M frustrations
From: lluisripollquerol at (Lluis Ripoll)
Date: Sat, 25 May 2013 01:53:14 +0200
References: <>



El 21/05/2013, a las 12:18, Nathan Wajsman escribi?:

> I walked from my hotel to the Holborn Tube station this morning, and on 
> the way, as is my habit, I stopped by RG Lewis on Southampton Row, one of 
> London's best-known Leica dealers. I have been coming in his shop for at 
> least 10 years, and usually we have a chat. This time he was telling about 
> his woes with the new M 240. He has one in the shop, a demo. Since they 
> were introduced, he has received and sold 7, all of which have been 
> recalled for the lug issue. He was utterly frustrated about the fact that 
> there simply no new Leica product to sell--the M is vaporware, the ME 
> also, the M9 is discontinued, so for anyone wanting to buy a new Leica M 
> the options are very limited. He told me of another dealer, in Mayfair, 
> that is having cash flow problems--not having product to sell and paying 
> Mayfair rents is a deadly combination.
> And to top it off, Leica is being extremely arrogant towards its dealers, 
> basically telling them to just be happy they are Leica dealers and to shut 
> up.
> Conclusion: brilliant products, lousy customer relations and even worse 
> communications skills.
> <>
> Cheers,
> Nathan
> Nathan Wajsman
> (sent from somewhere)
> _______________________________________________
> Leica Users Group.
> See for more information

In reply to: Message from photo at (Nathan Wajsman) ([Leica] PESO: RG Lewis and Leica M frustrations)