Archived posting to the Leica Users Group, 2013/05/21
[Author Prev] [Author Next] [Thread Prev] [Thread Next] [Author Index] [Topic Index] [Home] [Search]On May 21, 2013, at 3:18 AM, Nathan Wajsman <photo at frozenlight.eu> wrote: > I walked from my hotel to the Holborn Tube station this morning, and on > the way, as is my habit, I stopped by RG Lewis on Southampton Row, one of > London's best-known Leica dealers. I have been coming in his shop for at > least 10 years, and usually we have a chat. This time he was telling about > his woes with the new M 240. He has one in the shop, a demo. Since they > were introduced, he has received and sold 7, all of which have been > recalled for the lug issue. ironic.... a brilliant new product, new innovations, costing $8000, wondrous and ready to take the industry by storm, to vastly supercede the M9....and there is a "LUG issue"...... surely one might expect that after 70 years, that would be the least of their problems. > He was utterly frustrated about the fact that there simply no new Leica > product to sell--the M is vaporware, the ME also, the M9 is discontinued, > so for anyone wanting to buy a new Leica M the options are very limited. > He told me of another dealer, in Mayfair, that is having cash flow > problems--not having product to sell and paying Mayfair rents is a deadly > combination. > > And to top it off, Leica is being extremely arrogant towards its dealers, > basically telling them to just be happy they are Leica dealers and to shut > up. > > Conclusion: brilliant products, lousy customer relations and even worse > communications skills. > > <http://gallery.leica-users.org/v/belgiangator/misc/390823669_759797.jpg.html> > > Cheers, > Nathan > > Nathan Wajsman > (sent from somewhere) > > > _______________________________________________ > Leica Users Group. > See http://leica-users.org/mailman/listinfo/lug for more information