Archived posting to the Leica Users Group, 2013/01/26

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Subject: [Leica] finally got my R9/DMR back-yesterday
From: john at mcmaster.co.nz (John McMaster)
Date: Sat, 26 Jan 2013 09:34:37 +0000
References: <CD2901EE.4416%mark@rabinergroup.com> <C7AFAA8C-12CB-4125-9FAA-654C74D0CB8C@frozenlight.eu>, <CAH1UNJ113cX9w0rxqXiNH-p9GwLAqVhiM48heGZb+U7yf5e1OA@mail.gmail.com>

I expect it is the same sensor in the M-E so still current.....

john
________________________________________


Even then, wouldn't they keep adequate stocks to assure owners of at least
5 years repair after the date of discontinuation?
Cheers
Jayanand

On Sat, Jan 26, 2013 at 2:22 PM, Nathan Wajsman <photo at 
frozenlight.eu>wrote:

> Maybe a lot have needed repairs, sucking up the supply of spare parts?
>
> Cheers,
> Nathan
>

>
> On Jan 26, 2013, at 9:45 AM, Mark Rabiner wrote:
>
> > Parts scarce on an M9 sounds odd to me. Isn't the camera still being
> made?
> > And if not didn't they stop making them the day before yesterday?
> >
> >
> > On 1/26/13 3:31 AM, "Alastair Firkin" <afirkin at afirkin.com> wrote:
> >
> >> Hi Jim,
> >> I already replied to this and it may come yet, but the send function did
> >> seem faulty.
> >>
> >> I'm sorry to hear your DMR is dead. Mine is in Solms being 'fixed'. I
> was
> >> sorta warned not to send it. The Leica customer service person told me
> >> that they are happy to clean adjust and fix mechanicals, but there are
> no
> >> spare electronic parts, and since 99% of the thing is electronic she was
> >> dubious. However when on her suggestion I cleaned the contacts and it
> >> started working albeit a bit 'shaky' I decided to send it with the
> >> attached R9, whose light meter was also a bit dicky. The exposures
> worked,
> >> but the display was odd.
> >>
> >> The returned quote was reasonably detailed in what they would 'fix'
> adjust
> >> and clean. The R9 was $900 to CLA, and fix the lightmeter and some
> >> switches including the main switch, which in retrospect was a bit
> >> unreliable recently, clean all the optics adjust etc. A lot of dough for
> >> an R9 I suppose. The DMR was exchange function knob, adjust and check
> >> function to camera. Setting knob complete. Cost $0. The caveat was there
> >> is no warranty on the DMR but there is a 12 month warranty on the parts
> >> and work on the R9. I'll get it fixed and then flog it one way or
> another
> >> ;-)
> >>
> >> My M9 is also over there: sort of a catch up with CLA's. Its parts are
> >> also a bit scarce, and I've been warned the repair will be delayed.
> >>
> >> Overall, I'm pretty happy with the communication. Its not great, but I
> do
> >> find dealing directly with the customer service people seems to help:
> they
> >> speak better english I suspect.
> >>
> >> On the up side, Leica are to open here in Australia as Leica Australia,
> >> with a technician being trained in Solms at the moment from Melbourne,
> so
> >> we may not have to ship so much back to Germany in the future.
> >>
> >> Cheers
> >>
> >> Alastair
>
>


In reply to: Message from mark at rabinergroup.com (Mark Rabiner) ([Leica] finally got my R9/DMR back-yesterday)
Message from photo at frozenlight.eu (Nathan Wajsman) ([Leica] finally got my R9/DMR back-yesterday)
Message from jayanand at gmail.com (Jayanand Govindaraj) ([Leica] finally got my R9/DMR back-yesterday)