Archived posting to the Leica Users Group, 2013/01/15
[Author Prev] [Author Next] [Thread Prev] [Thread Next] [Author Index] [Topic Index] [Home] [Search]As a recovering lawyer, I always ask myself whether I could reasonably & economically prevail in a lawsuit (all but small claims court are too expensive) or other dispute resolution system. If not, no deal. If major credit cards are used and the transaction is covered by the Fair Credit Billing Act (normally they are), the dispute resolution system used for at least domestic credit card purchases (DK about foreign) seems to be good enough. I have always found the results good in my transactions & disputes. If cash or equivalent, I want local small claims court to be handy. NY has excellent consumer protection and mail order laws. That is one reason for NY's success in that field. I think I could cause a major NY seller with a reputation to protect so much grief if they shafted me that they simply would not. That 2 week return policy has the state behind it for enforcement. Now, of course, there is also the Fair Credit Billing Act also to back up purchases from NY mail order houses. If eBay, I would look at the PayPal terms carefully. I have not studied them and the alternative protection options to see how effective they might be. PayPal/eBay clearly has an incentive to establish systems that allow or provide for economical dispute resolution. Musk was/is a genius; hopefully the people there now at least have enough smarts to figure out that it's in their interest to have safe options. Look carefully at the systems they have set up if you are buying expensive things. As a seller (e.g., a small print show/collection to Russia) I wait until the money is in my PayPal account. So far, so good. The base system seems to be seller oriented. Be sure you have written evidence on all -- no phone conversation contracts or representations. When there is a dispute all will lie. It's got to be written, including e-mail. I recently had an eBay sale "not arrive." When I conveyed all the delivery confirmation information to the buyer, the product suddenly was at his mail drop after all. What a coincidence. We're all happy now, but he will not get a review from me. Be careful out there. Paul www.PaulRoark.com