[Leica] Cameras Real Pros Use

[jon.streeter at cox.net (jon.streeter)]

I'm hoping to see more like this.

Sent from my Verizon Wireless Phone

----- Reply message -----
From: grduprey at mchsi.com
To: "Leica Users Group" <lug at leica-users.org>
Subject: [Leica] Cameras Real Pros Use
Date: Sun, Dec 2, 2012 6:33 pm


I guess I'm also lucky like Tina.  Never had a bad experience with Leica NJ 
for service, and all my Leica's have worked just as advertised.  If I had to 
call them for info on a repair, they always treated me courteously and with 
a quick answer.  And I am not a pro either.  I have found they always over 
estimate the time for repair, and in my case it has always taken about half 
the time they quoted.

gene

----- Original Message -----
From: "Ric Carter" <ricc at embarqmail.com>
To: "Leica Users Group" <lug at leica-users.org>
Sent: Sunday, December 2, 2012 5:47:17 PM GMT -06:00 US/Canada Central
Subject: Re: [Leica] Cameras Real Pros Use

you would have to apply a large number of qualifiers to that to make it 
reality.

like maybe "bought current top of the line in the last few months and under 
warranty"

like maybe "widley known professional who could embarass them"

i use a Leica as my working camera as a "part-time" professional--there is 
no pro program whenever i have asked them about it

my repair experience with Leica is horrible

on my most recent experience, they told me thay couldn't bother with my M8 
issues until they took care of the current M9 repairs they had to do
(took 4 months for a simple $400+ CLA)
Within a year of return, the shutter crashed and is not in any way covered 
since they did not replace it

i realize i'm not important to them, but their making pretend to give a damn 
would be nice

ric



On Dec 2, 2012, at 6:25 PM, "Frank Filippone" <red735i at verizon.net> wrote:

> However, there should NEVER be a case like Phil's where the factory does 
> not
> support a working pro with a loaner.


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See http://leica-users.org/mailman/listinfo/lug for more information