Archived posting to the Leica Users Group, 2012/05/12
[Author Prev] [Author Next] [Thread Prev] [Thread Next] [Author Index] [Topic Index] [Home] [Search]Lew, The LS-4000 unit I have only supports Firewire, so USB considerations aren't part of the possible problem. John, I can't give VueScan a go, as the unit isn't "seen" by the operating system. The OS must understand the unit before VueScan can even be considered. I've got VueScan and have used it for years with this scanner, but it's useless, along with any other application, until the scanner can connect to the operating system first. Then, and only then, can VueScan or whatever get access to the scanner. Jim John wrote: Also give VueScan a go, it does not install anywhere and just sits self-contained. A demo is free. john Lew wrote: Again, the situation you describe will occur if the cable is attached to a USB 3 port. Try switching to one of the USB 2 ports before sending it in. It happened to me and the steady green light means the self diagnostics have completed ok and the unit is good to go. On Sat, May 12, 2012 at 11:48 PM, <jnelon at netvigator.com> wrote: > Thanks to all for the advice and help on fixing a Nikon LS-4000 scanner. > > I will follow up on the advice to send the scanner to Nikon for repair. > I'll check with them first to make sure that they still do repairs on > the unit. > > As to operating systems, none of the operating systems (Vista, Windows > 7 and Mac) could "see" the scanner, even though different cables were > used in each case. Since the operating system couldn't even find the > scanner, we couldn't get far enough to worry about Vuescan or other > application software. > > Thanks again for everyone's help. > > Jim > > James R. Nelon > Partner > Nelon, Davis & Associates > Office: +1-508-647-0852 > Cell: +1-508-308-6525 > Email: JRNelon at NelonAssociates.com > Website: http://NelonAssociates.com > > > -----Original Message----- > From: lug-bounces+jnelon=netvigator.com at leica-users.org [mailto: > lug-bounces+jnelon=netvigator.com at leica-users.org] On Behalf Of > lug-bounces+Richard > Man > Sent: May 12, 2012 7:20 PM > To: Leica Users Group > Subject: Re: [Leica] Advice on Fixing Nikon LS-4000 Scanner > > I think it was $200 - $350... > > On Sat, May 12, 2012 at 3:08 PM, Chris Crawford < > chris at chriscrawfordphoto.com> wrote: > > > What did they charge you? I've heard they won't fix the old 8000 > > (what I > > > > > > _______________________________________________ > Leica Users Group. > See http://leica-users.org/mailman/listinfo/lug for more information > -- -Lew S. _______________________________________________ Leica Users Group. See http://leica-users.org/mailman/listinfo/lug for more information