Archived posting to the Leica Users Group, 2012/03/01

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Subject: [Leica] I-whatever and Kindle vs Dell
From: Frank.Dernie at btinternet.com (Frank Dernie)
Date: Thu, 1 Mar 2012 17:06:13 +0000
References: <065b01ccf7bf$4a738280$df5a8780$@earthlink.net>

How annoying Frank. I will be no consolation for you when I write that I 
have had very few problems with my computers. My personal computer has been 
Apple since the 80s. I have had quite a few now and nary a problem. I bought 
an iPad in Washington DC in April 2010 (before they were available in the 
UK) and I still use it daily and the battery life is still astounding 
(though I take great care with proper discharge and charge discipline).

I decided against Microsoft stuff back in the 80s when I found their 
software technically weak (about 50x slower than the competing product I 
used). Mind you their marketing and legal depts were well superior to that 
now defunct competition...
My only Windows experience has been using it for work where we thankfully 
always had a sizeable IT department to fix all the problems. I haven't 
switched on my PC since 2009, the last time I needed it for a client.

I have just ordered a dedicated music/video streaming computer that is 
Windows based so I wait with trepidation!

cheers,
Frank D.

On 1 Mar, 2012, at 15:23, Frank Filippone wrote:

> I have had about a dozen Dell computers, all running Windoze.  They all ran
> for at least 4 years without incident.  No hardware failures.  They were 
> all
> bought as refurbished.  They were replaced because they finally were too 
> old
> technology to accept new OS  or new HW that I needed to implement.
> 
> 
> 
> I have had 2 monitors for my computer in the past 20 years.  The last
> replacement was a CRT.  It was replaced because I wanted more room on my
> desktop, not because it was not working.  Current monitor is a Samsung 
> 204B.
> Old technology when I bought it about 5 years ago.  Still works just fine.
> 
> 
> 
> These were top quality manufacturers, selling top quality models.  ( the
> operative word is quality, not cost nor functionality)
> 
> 
> 
> Only recently did my wife want other than a Toshiba Laptop computer ( we 
> had
> 4 or 5 over the years).  All lasted about 6-18 months before they were
> having problems. Batteries reoutiney needed replacement in about 5 months.
> Replaced 4 HDD.   No more Laptops, no more Toshiba here.
> 
> 
> 
> I bought an IPad for my wife just before Christmas 2011.  It is
> intermittently dead.  After 4 trips to the genius bar, she is about to
> return it for a refurbished and presumably working model.  It operated
> properly for 3 months.  She has to call Apple, arrange an empty box, return
> it, wait a week or so, then get a replacement.  The Genius Bar does nothing
> to help with the replacement, even after 4 useless visits there.   It was
> bought new from Apple directly.   Any talk about getting a Mac was
> completely crushed by her experience with the IPad.   I consider the
> customer service level to be zero on this transaction. 
> 
> 
> 
> She has a friend that bought her IPad about a month ago and has had the 
> same
> problem.  Same result.. 4 trips.. no luck.. Go get it replaced on your own.
> 
> 
> 
> She bought a Kindle for herself, apparently more than a year ago.   Dead
> battery this past week.  Out of warranty.  We faced with a battery
> replacement by Amazon for $59, a DIY battery replacement for $30 (third
> party), of buy a new one for a whole lot more.
> 
> 
> 
> I am unimpressed with the quality of these products.  I consider them like
> appliances, they should last a good long time before requiring service.  
> 
> 
> 
> Yes, I was in the Electronics business.. I understand the issues with 
> infant
> mortality, battery life expectancy, and repair centers.
> 
> 
> 
> Frank Filippone
> 
> Red735i at earthlink.net
> 
> 
> 
> 
> _______________________________________________
> Leica Users Group.
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In reply to: Message from red735i at earthlink.net (Frank Filippone) ([Leica] I-whatever and Kindle vs Dell)